Ratings based on 22 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 18 Mar 2024
Everything was great only issue was food wasn’t that great. Breakfast that’s included is not great and it’s the exact same thing everyday. I just wish they had different or more options daily.
Comment from Hotel Management
19 Mar 2024 by Gerencia, Hotel Management
Gracias por su comentario. Esto nos ayuda a ser mejores cada día. Estamos siempre para mejorar.
by A verified traveler
Posted 13 Feb 2024
by A verified traveler
Posted 20 Jan 2024
Lovely staff
by A verified traveler
Posted 19 Nov 2023 on Hotels
Unexpectedly nice, friendly, efficient
, comfortable and accommodating
Wonderful rooftop breakfast
Loved my stay
Compliments to the smiling staff
Comment from Hotel Management
20 Nov 2023 by Hotel Pance 122, Hotel Management
Hello Hans, we are pleased to read that you had a good time at our hotel Pance 122. Thank you for taking the time to write this review. Our staff will be happy to read your comment. Greetings!
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
14 Nov 2023 by Hotel Pance 122, Hotel Management
Hola Juan Queremos agradecerle su visita en nuestras instalaciones. Esperamos recibirlo en otra ocasión y seguirle brindando el mejor servicio. Qué esté muy bien! Cordialmente, Hotel Pance 122
by A verified traveler from Lynbrook
Posted 9 Aug 2023
Great place to stay The staff is superb.
Comment from Hotel Management
10 Aug 2023 by Hotel Pance 122, Hotel Management
Buena tarde.Gracias por su comentario y calificación a nuestro hotel, esperamos que nos visite nuevamente.
by A verified traveler
Posted 7 Jul 2021
by A verified traveler
Posted 23 Mar 2020
I put my elderly mother up at this hotel thinking they would be kind to her. Instead, they tricked her into ordering $100 worth of dry cleaning. They offered her a laundry service, and she asked if it was a regular washer and dryer, and they said yes. My mother has never used dry-cleaning in her life and asked to make sure it was a regular laundry service. Towards the end of her stay, they started calling her room to come to take care of her bill, and she was appalled to find out that they had LIED to her about what service she signed up for. She talked to a manager and offered to pay half of it and he agreed. Then, when she tried to check out, the front desk girl said she would call the police if she didn't pay. WHO TREATS OLD PEOPLE THIS WAY???? My mother was so embarrassed and in tears when I came to pick her up. What a horrible thing to do to a guest.
Comment from Hotel Management
20 May 2020 by HOTEL PANCE 122 - customer service, Hotel Management
Mrs. Lynn Medel
best regard
We regret the misunderstanding that occurred with the laundry services offered to Mrs. Medel. During her 9 night stay, we were very aware of her. We offer a thousand excuses if we did not know how to make ourselves understood. We wish the best for you and your family in these days of quarantine. atte Angela Morales
by A verified traveler
Posted 9 Mar 2020 on Orbitz
Greay, new, clean, homemy, godd play for a short stay.
Comment from Hotel Management
10 Mar 2020 by Hotel Pance 122, Hotel Management
Warm greeting,
We want to thank you for your comment and your visit. It is really nice to know you enjoyed your stay with us and we hope to have you soon again.
Best regards,
Hotel Pance 122
