Ratings based on 88 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 10 May 2024
We chose this hotel because its convenient location. Rooms are clean but a little bit worn out. The restaurant was being remodeled and we had to take our breakfast in our room. It all was OK.
by A verified traveler
Posted 16 Mar 2024
excellent staff; comfortable roos, spacious
by A verified traveler
Posted 3 Jan 2024 on Hotels
The slender front desk gal who checked us into the hotel was the most unfriendly host we have ever encountered at a hotel. I travel in foreign countries ALOT. I never make a complaint like this but she should not be in the hospitality business. It was late so decided we would leave the following day losing the money for several days of a paid hotel. She was that rude.
by A verified traveler from Bogota
Posted 26 Dec 2023
Comment from Hotel Management
4 Jan 2024 by Alko Hoteles , Hotel Management
Muchas gracias por su apreciación , es muy importante para nosotros
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Alko Hoteles , Hotel Management
Gracias , por su apreciación es muy importante para nosotros.
by A verified traveler
Posted 12 Aug 2023
Breakfast was great and service was excellent
Comment from Hotel Management
16 Aug 2023 by Alko Hotel Integrado, Hotel Management
With pleasure Mr. Petter.
by A verified traveler
Posted 17 Jul 2023
We got one of the jaccuzzi suites for a birthday date night, the room was clean and spacious, there was a slight problem with the lock on the sliding glass door to get to the balcony where the jaccuzzi was but the maintenence guy got it opened up for us. The rooms are not sound proof i went to pick up our food that was delivered and could hear the music from yhe room that was not loudin the room. Yhe only other complaint I woild have is the speakers from the television were complete junk.
Comment from Hotel Management
17 Jul 2023 by Alko Hoteles , Hotel Management
Thank you very much for your appreciation, it is very important to us, we will keep your suggestions in mind.
by A verified traveler
Posted 10 Apr 2023 on Hotels
Amazing stay! Service was excellent.
Comment from Hotel Management
10 Apr 2023 by Alko Hoteles , Hotel Management
Thank you very much for your appreciation Mrs. Maria Catalina, we hope to have you soon in our hotel
by A verified traveler
Must Stay
Posted 14 Mar 2023 on HotelsThis place is amazing!! Great views, secure, amazing staff
Comment from Hotel Management
14 Mar 2023 by Alko Hoteles , Hotel Management
Thank you very much for your comment, it is very important to us, we hope to see you soon
by A verified traveler
Posted 4 Mar 2023
Would liked if there more amenities like a gym or pool
Comment from Hotel Management
4 Mar 2023 by Alko Hoteles , Hotel Management
Thank you very much for your comment, it is very important to us, soon we will be having a pool
