Ratings based on 183 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
24 May 2024 by M, Hotel Management
Dear Richard,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
14 Jun 2024 by M, Hotel Management
Dear Kaitlyn,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team
by A verified traveler
Posted 2 Mar 2024 on Hotels
The bed sheets was disgusting have been changed in no telling how long
Comment from Hotel Management
8 Mar 2024 by M, Hotel Management
Dear Brian,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by M, Hotel Management
Dear Tracy,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
by A verified traveler
Posted 2 Jan 2024
Carpet and towels were stained as well as the bed skirts. The mirrors hadn’t been wiped down either. It wasn’t terribly dirty or anything but enough to make me use my own Lysol wipes and get blankets from the car.
Comment from Hotel Management
11 Jan 2024 by M, Hotel Management
Dear Cristin,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We have addressed the issues you mentioned with our housekeeping team to ensure a more pleasant experience for our guests in the future. Your input is valuable to us, and we appreciate your understanding.Sincerely,Management Team
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by M, Hotel Management
Dear George,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
by A verified traveler from Erie
Posted 21 Dec 2023
Nice place, recently remodeled with convenient parking right outside the rooms. A decent Mexican restaurant and bar right across the parking lot. The only thing wrong is that there was NO HOT WATER whatsoever.
Comment from Hotel Management
23 Dec 2023 by M, Hotel Management
Dear George,Thank you for the positive feedback about our remodeled rooms and convenient parking! We're truly sorry about the lack of hot water - that's definitely unacceptable. We're investigating this issue urgently and will ensure it's resolved for future guests. Please accept our sincerest apologies for the inconvenience.Sincerely,Management Team
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
23 Dec 2023 by M, Hotel Management
Dear Amos,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
by A verified traveler
Dirty and loud
Posted 29 Oct 2023 on HotelsThe office was nice but when we got in our room . It was dirty , towels and bed sheets n comforter were Discusting and Stained all over. The Floor was gross, n hadn't been vacuumed in a long time..the shower had roaches n curtain was gross. Our room had flys, . You could here people going in and out all night n u could hear the people in the other rooms had to sleep with TV on to drownd out some of the late night noise...it was Probly one of the worst motels I've ever stayed in.. and there's no refunds so we had to stay ...
Comment from Hotel Management
2 Nov 2023 by M, Hotel Management
Dear M Kate,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
by A verified traveler
Posted 3 Oct 2023
The best part of staying here was leaving.
I would strongly advise against staying at this motel. The property is poorly maintained and the rooms are filthy. When I arrived, there were people walking around outside peering into my vehicle and my room. They hung around for a long time, making me feel very uncomfortable and unsafe.
The room itself was in a terrible state. There were dead bugs and dirty towels hanging on the door. The sheets were stained and the ceiling had several water stains. The room smelled like a mixture of mold and pot. At $90/night, I expected more.
I would not recommend this motel to anyone, especially if you are traveling alone or with children.
Comment from Hotel Management
6 Oct 2023 by M, Hotel Management
Dear Matt,We are very sorry to hear about your negative experience at our hotel. We take your feedback very seriously and are committed to improving our standards. We have already taken steps to address the issues you raised, including increasing security patrols and implementing a more rigorous cleaning protocol. We hope you will give us another chance in the future.Sincerely,Management Team
