Ratings based on 970 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
We've stayed here before, great place if you're coming with Family. The pool was down but the accommodated by giving us a coupon to get into a big community pool, they called us in advance to let us know & give us the option to cancel which i really appreciated and that's great service.
Comment from Hotel Management
13 Jun 2024 by Rishu, Hotel Management
Dear karen,Thank you for your wonderful review and for choosing to stay with us again! We're delighted to hear that you and your family enjoyed your visit. We sincerely apologize for the inconvenience caused by the pool being unavailable during your stay.It's great to know that our efforts to accommodate you with a coupon for the community pool and advance notification were appreciated. We strive to provide exceptional service, and your feedback reassures us that we're on the right track. Just to let you know our pool and hot tub are in operation now.We look forward to welcoming you back in the future and ensuring you have another fantastic stay.
by A verified traveler
Posted 12 Jun 2024
Big clean room with full kitchen supplies with free laundry.
Comment from Hotel Management
12 Jun 2024 by Rishu, Hotel Management
Dear Renee,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 10 Jun 2024
I had some food in the fridge, it was disposed of without my consent, other than that it’s an awesome place
Comment from Hotel Management
12 Jun 2024 by Rishu, Hotel Management
Dear Kimberly,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 8 Jun 2024
No prior notice that a portion of the swim facilities were shut down.
Comment from Hotel Management
12 Jun 2024 by Rishu, Hotel Management
Dear Joshua,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 8 Jun 2024
We enjoyed this hotel with the multiple bathrooms and bedrooms for our family. Staff was friendly and rooms were clean. Breakfast was very good!
Comment from Hotel Management
12 Jun 2024 by Rishu, Hotel Management
Dear Sarah,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Rishu, Hotel Management
Dear Lucinda,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 4 Jun 2024
Maybe the best check in experience I've had. Friendly, knowledgeable and efficient. The room was beautiful, clean and had everything. We asked for ice and they brought it immediately. I left my car as a Park and Fly - so easy. The shuttle to the airport was a pre-paid taxi - couldn't ask for more. He was there 10 minutes early, they called the room to let us know. Coming back, I took a cab from the airport and he went in and got his voucher, no trouble. So easy. Thank you!
Comment from Hotel Management
7 Jun 2024 by Rishu, Hotel Management
Dear Jill,Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive check-in experience and that our staff made you feel welcome and well cared for.It's great to know that you found your room beautiful and well-equipped and that our team was quick to respond to your request for ice. We're also glad that our Park and Fly service and airport shuttle arrangements met your needs seamlessly.Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay!
by A verified traveler
Posted 3 Jun 2024
The service was excellent but the hotel is a bit dated.
Comment from Hotel Management
7 Jun 2024 by Rishu, Hotel Management
Dear Kit,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Rishu, Hotel Management
Dear Torri,Thank you for choosing to stay with us! We appreciate your visit and hope you had a pleasant experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 1 Jun 2024
We loved our stay! Everything was so nice and clean nice big suite! It was our daughter's 12th birthday the front staff and hotel felt so chill helped with having a few kids over and the swimming pool with the waterslide was a hit! Thanks so much id definitely book again. Made my daughter's birthdag party unique and just so chill, easy and awesk.e
Comment from Hotel Management
7 Jun 2024 by Rishu, Hotel Management
Dear Megan,Thank you for your fantastic review! We're delighted to hear that you and your family loved your stay with us.It's wonderful to know that our staff and facilities helped make your daughter's 12th birthday celebration special and enjoyable. We're especially pleased that the swimming pool with the waterslide was a hit with the kids.We look forward to welcoming you back for another memorable stay. Thank you for choosing us to be part of your celebration!
