Ratings based on 994 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
My son, husband and I had a great stay here. The front desk staff was amazing. The girl that helped us knew her stuff and went to great lengths to make sure we were settled. The waterslide is surprisingly fast and open late which was great for us. The breakfast was great. Highly recommend this place!!
Comment from Hotel Management
14 May 2024 by Marichu, Hotel Management
Hi Alyssa,Thank you for leaving an amazing review and rating us a perfect score. Your comment is highly valued and will definitely be shared . We are happy that your overall stay was fantastic and looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 3 May 2024
On site restaurant would be nice
Comment from Hotel Management
6 May 2024 by Marichu, Hotel Management
Thank you Darrell for giving us a perfect score and so with the suggestion.Looking forward to welcoming you back.
5 out of 5
by A verified traveler

Posted 3 May 2024
The rooms were very comfortable and clean. We had a pet friendly room, and even though this hotel is in an industrial area, it’s on a street with sidewalks and lots of grass which is ideal for dog walking. The breakfast buffet was quite good and included in the room price. Overall, we enjoyed our stay!
Comment from Hotel Management
6 May 2024 by Marichu, Hotel Management
Thank you Ellen for leaving an amazing comment. We are glad we have met your expectations and you enjoyed your stay with us.Looking forward to hosting you again.
4 out of 5
by A verified traveler

Posted 3 May 2024
Friendly staff but the front entrance door did not open properly. After hours, the door had to be physically pushed open after the staff tried to open it.
Comment from Hotel Management
6 May 2024 by Marichu, Hotel Management
Thank you Brian for leaving a rating and a nice feedback towards the hotel staff. We do apologize for the inconvenience you experience regarding our door, this has been looked into.You have a great day and looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 2 May 2024
Quiet, relaxing, comfortable would stay again. Staff were very nice and pleasant. Thank you
Comment from Hotel Management
3 May 2024 by Marichu, Hotel Management
Dear Jeffrey,Thank you for this amazing feedback. We are glad you had a wonderful stay with us at Service Plus Inns & Suites; this motivational comment will definitely be shared to the team.We are looking forward to seeing you again!
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Marichu, Hotel Management
Dear Jacquie,Thank you for completing the survey and rating Service Plus Inns & Suites Calgary.We are looking forward to welcoming you back.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Staff very helpful
Comment from Hotel Management
28 Apr 2024 by Marichu, Hotel Management
Thank you Brenda for this kind words to Service Plus Inns & Suites staff, this will definitely be shared to the team.And we are looking forward to seeing you again.
5 out of 5
by A verified traveler from Saskatoon

Posted 26 Apr 2024
Great hotel, simple but efficient with good breakfast and not crowded
Comment from Hotel Management
26 Apr 2024 by Marichu, Hotel Management
Thank you Roberto for leaving Service Plus Inns & Suites an amazing comment. We are looking forward to welcoming you.
3 out of 5
by A verified traveler

Posted 22 Apr 2024
Comment from Hotel Management
12 May 2024 by Marichu, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
New, well designed and well maintained. Ample parking. Close to the freeway but very quiet.
Comment from Hotel Management
20 Apr 2024 by Marichu, Hotel Management
Hi Marvin,Thank you for this amazing comment, this is highly appreciated and we are looking forward to welcoming you back,