Ratings based on 979 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
The hotel was very conveniently located for my purposes and i found it to be very clean and the staff excellent.
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Mike,Thank you for your feedback! We're thrilled to hear that our hotel's location met your needs and that you found our cleanliness and staff service excellent. We hope to welcome you back soon for another great stay!With best regards,Keshari Lama
by A verified traveler
Posted 30 Apr 2024
Really good value
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Kent,We're thrilled to hear that you found our hotel to be really good value! Providing excellent value for our guests is a top priority for us, and we're glad to know that we met your expectations. Thank you for your positive feedback, and we look forward to welcoming you back for another great stay.With best regards,Keshari Lama
by A verified traveler
Posted 30 Apr 2024
Room was nice and bright. Only complaint is that my flight got in late, there were no cabs and I had to wait almost an hour for the shuttle because it only runs on the hour. The hotel has their own shuttle and easily could have picked me up without making me wait.
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Morgan,Thank you for sharing your feedback with us. We're delighted to hear that you found the room nice and bright. We sincerely apologize for the inconvenience you experienced with the shuttle service. Your comments are valuable, and we'll review our shuttle schedule to ensure a more efficient service, especially for guests arriving late. We appreciate your understanding and hope to welcome you back for a smoother and more convenient stay in the future.With best regards,Keshari Lama
by A verified traveler
Posted 30 Apr 2024
From the moment you steped in smelled lovely clean n fresh...
Extremely Clean. The pool,sauna,hottub was so clean. Very impressed..
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Ms. Gloria,Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic experience with us. Maintaining a clean and inviting environment is always our top priority, and we're delighted that you noticed and appreciated it. We hope to welcome you back again soon for another refreshing stay!With best regards,Keshari Lama
by A verified traveler
Posted 28 Apr 2024
Hotel hallways and room was extremely dirty had to change rooms, only to find that room just as dirty. Sheets where clearny not changed, floors not vacuumed nor mopped. Hair in the bathroom, stains on the counter tops. Dust everywhere.
Not s
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Mitch,We sincerely apologize for the unacceptable conditions you experienced during your stay. This does not reflect the high standards we aim to maintain. Your feedback is invaluable, and we will immediately address these cleanliness issues with our housekeeping team to ensure that such lapses do not occur in the future. We understand the importance of a clean and comfortable environment for our guests, and we deeply regret that we fell short in this regard during your visit. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.With best regards,Keshari Lama
by A verified traveler
Posted 27 Apr 2024
close to airport and conditions are very decent!
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Qingbin,Thank you for sharing your experience! We're delighted that our proximity to the airport and our decent conditions met your expectations. We look forward to hosting you again in the future!With best regards,Keshari Lama
by A verified traveler
Posted 26 Apr 2024
The hotel was nice. It was a bit out of the way and awkwars to get to.
Comment from Hotel Management
1 May 2024 by Keshu, Hotel Management
Dear Pamela,Thank you for sharing your feedback with us. We're pleased to hear that you found the hotel nice, although we regret any inconvenience caused by its location. We'll take your comments into consideration as we strive to improve accessibility and ease of travel for our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.With best regards,Keshari Lama
by A verified traveler
Posted 26 Apr 2024
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Comment from Hotel Management
26 Apr 2024 by Keshu, Hotel Management
Dear Caroline,Thank you for sharing your rating on Expedia based on your recent stay at Radisson Hotel & Conference Centre Calgary Airport.At Radisson, we always strive to provide the best hospitality to our guests, and we hope to continue to provide great experiences for you.Sincerely,Keshari Lama
by A verified traveler
Posted 25 Apr 2024
Shuttle driver was excellent
Comment from Hotel Management
25 Apr 2024 by Keshu, Hotel Management
Dear Barry,We're thrilled to hear that you had a positive experience with our shuttle driver! Providing excellent service is our top priority, and we're grateful for your kind feedback. We'll be sure to pass along your compliments to our driver. Thank you for choosing us, and we hope to welcome you back soon!"With best regards,Keshari Lama
by A verified traveler
Posted 25 Apr 2024
I love the place to Big
Comment from Hotel Management
25 Apr 2024 by Keshu, Hotel Management
Dear Dan,"We're thrilled to hear that you love our spacious accommodations! It's our goal to provide a comfortable and enjoyable stay for all our guests. Thank you for your kind words, and we look forward to welcoming you back again soon!"With best regards,Keshari Lama
