Ratings based on 134 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Hotel staff were not friendly! Very rude to my husband who was wanting to have a swim and doesn’t speak Italian and someone was shouting at him to “GET OUT!!!” Of the pool area. Which is very rude. Accommodation is very basic and does not look as advertised.
by A verified traveler
Posted 27 May 2024
It was the most disgusting hotel I’ve ever been to, I’m disappointed at Expedia for having them listed, pictures are not true pictures, furniture is old and broken and nasty, breakfast is terrible and coffee is terrible, they shouldn’t even serve breakfast without the health department checking them out. Room had no ac, got bit by mosquitoes, phone doesn’t work they switch my room but it was no difference, pool was green, don’t let the pictures fool you, it’s nothing like the pictures
by A verified traveler
Posted 14 May 2024
The worst hotel I have ever stayed in. Very noisy, A/C was not working and when I went to ask the receptionist, she said ther air conditioning does work. I asked really! It wasn’t mentioned in your website. She said to deal with it. Hostile to English speaking customers in my opinion. The sad part was that payment was non refundable. Mosquitoes kept me up at night and it was hot. It was an experience I will not forget in a hurry.
by A verified traveler
Posted 7 May 2024
Hi when I booked this property via Expedia I knew I am booking 3 star hotel and my expectation should be match with what I am paying .
Hotel in my idea was Motel not even 2 star . No water in room . No safe in wardrobe. Noisy corridor. Poor breakfast entry and areas, poor breakfast quality , mirror and decoratives in corridors was dirty reminded me like motel in 20s to 30s
Something interesting hotel sign was 4 star which i believe should be change to Motel or B&B
I asked kitchen staff about warm scramble eggs , they said you late it was 8:00 even one hour before breakfast time finishes
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 3 Oct 2022 on Orbitz
The first room we received has not been cleaned because the pillows and blankets were all askew, the second room was a smokers room. The third room had a blanket crusty food on it. The housekeepers walked into our room without knocking wanting to clean it, yet we still had an hour and a half for check out. The walls were so thin you can hear absolutely everything from the neighbours and noisy visitors from parties taking place. The elevator smelt like pee. Doubt this place stays afloat from returning customers.
by A verified traveler
Posted 23 Sep 2022 on Hotels
by A verified traveler
Posted 17 Sep 2022 on Hotels
Its old hotel but ok
by A verified traveler
Posted 22 Sep 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Very convenient to grocery store, shopping
Posted 28 Sep 2017We found the hotel searching online- it was outside of Florence and easy to get thee by train. It's within walking distance to shopping,grocery store and restaurants.
