Ratings based on 149 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Perfect spot for the Ironman!
Posted 3 Oct 2023 on HotelsGreat stay! Perfect for the Ironman event. The hotel are on top of it all to support the athletes making their way to compete!
Comment from Hotel Management
5 Oct 2023 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hello Courtney,We really appreciate that you have dedicated a few minutes of your time to share your opinion with us.We are very happy to know that your stay with us has been perfect.We will be delighted to welcome you again on your next visit to Hotel Kaktus Playa.All the best,Eric C. - Manager Hotel Kaktus Playa
by A verified traveler
Posted 15 Sep 2023
From the moment we walked into the reception area, we had very positive vibes. The staff on reception were friendly and welcoming. The room was lovely, a very good size and modern with a large balcony. There was a large pool downstairs and we also had access to the Sky Lounge on the roof which we visited for the 3 days during our stay. It was so peaceful being up there and away from everything. Great infinity pool to cool off in and a fabulous bar serving drinks, including amazing cocktails and lovely food. A BIG thank you to Celia who ensured everyone in the Sky Lounge was well looked after. She made our stay very memorable.
This hotel is the best I have stayed in and would highly recommend it.
Comment from Hotel Management
27 Sep 2023 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Thank you very much, emma , for your very positive comment.Your description of the experience you have had at Hotel Kaktus Playa is a big satisfaction for us and your evaluation is very much appreciated.We always try to do everything possible to meet the expectations of our guests and we are very proud to know that we have achieved it and that you have felt very good with us.We hope to welcome you back very soon,Eric C. - Manager Hotel Kaktus Playa
by A verified traveler
Posted 10 Sep 2023
Great quality hotel, modern, staff were friendly. The breakfast buffet was amazing, loved the rooftop pool.
Comment from Hotel Management
14 Sep 2023 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hi Jason:Thank you very much for visiting us and sharing your experience. It's great to hear that you enjoyed your stay with us so much. Our goal is to make our guests feel at home and we are very happy that thanks to the work of our team you felt so comfortable. Come back anytime to Hotel Kaktus Playa, we look forward to seeing you again. Best regards, Eric C. - Manager Hotel Kaktus Playa
by A verified traveler
Excellent
Posted 5 Jul 2023 on HotelsHotel was amazing, possibly best one in Calella. Unfortunately the area is not the best and the views of the other shoddy hotels was not good. But it was a short walk to a lovely part of town so worth it!
Comment from Hotel Management
21 Aug 2023 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hello Ian,Thank you very much for your excellent evaluation.We are very happy to know that we have met your expectations during your stay at Hotel Kaktus Playa.Our main target is to make the experience of our guests unique and unforgettable and to do so we put all our commitment and dedication on our part.Thank you very much again and we hope to see you very soon,Eric C. - Manager Hotel Kaktus Playa
by A verified traveler
Posted 22 Jun 2023
Not a 5* hotel. The rooms are nice and well cleaned. The Pool View rooms see you staring at dilipidated Hotels that are very close. Breakfast was a disappointment- they say Egg station, eggs cooked to order- instead a pot of scrambled eggs. They fail to utilse the roof bar- only open twice a week. E20 deposit for towels is not 5* behaviour.
Comment from Hotel Management
22 Jun 2023 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hello Bram,We really appreciate that you have dedicated a few minutes of your time to share your opinion with us.We are very happy to know that your stay with us has been perfect.Thank you very much for highlighting the good treatment received by all the staff, the rooms and the pool / terrace of the rofftop.We will be delighted to welcome you again on your next visit to Hotel Kaktus Playa.All the best,Eric C. - Manager Hotel Kaktus Playa
by A verified traveler
Posted 8 Oct 2022
Best hotel in Calella
Comment from Hotel Management
4 Nov 2022 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hello Cindy, thanks for your feedback.We are very happy to know that you have enjoyed your stay and that we have met your expectations.We are very proud to read that, for you, Hotel Kaktus Playa is the best in Calella.Thank you once again for your recent stay and for having taken a moment to share your experience.We hope to be able to welcome you back with us in a not-too-distant future, in the meantime we are at your entire disposal.Best regards,Eric C. – Manager Hotel Kaktus Playa
by A verified traveler
Posted 6 Oct 2022 on Hotels
by A verified traveler
Posted 5 Oct 2022 on Hotels
Superior room was nice,,xtra space and king size bed,,, breakfast was massive, huge choice
Comment from Hotel Management
4 Nov 2022 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Dear guest,Thank you very much for your opinion and for valuing us so positively.We are very happy to read that you have enjoyed a happy stay and that the room and gastronomy have met your expectations.At Kaktus Playa we strive every day a little more to improve and give the best services to our customers.We hope to have the opportunity to see you again very soon in Kaktus Playa.Eric C. – Manager Hotel Kaktus Playa
by A verified traveler
Posted 5 Oct 2022
Clean and well managed hotel with friendly and efficient staff.
Comment from Hotel Management
4 Nov 2022 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Hello Patrick,Thank you very much for sharing your comment with us and for your excellent punctuation.We are very happy to know that your stay has been wonderful and that we have met your expectations, especially with the good organization and professionalism of all our staff.Thank you very much for your review and we hope to receive you again very soon at the Hotel Kaktus Playa.Best regards,Eric C. – Manager Hotel Kaktus Playa
by A verified traveler
Top hotel
Posted 4 Oct 2022 on HotelsFantastic hotel. Rooms were spacious, comfy, excellent black out blinds. The pool bar was really cool and the breakfast and dinner were amazing. Great value for money!
Comment from Hotel Management
4 Nov 2022 by Eric C. - Manager Hotel Kaktus Playa, Hotel Management
Dear guest,It was a pleasure to attend you these days and we are very excited to read your comments and see that you have such a wonderful memory of your experience with us.We also thank you for highlighting our rooms, the gastronomy and the service of our staff.Thank you for mentioning the good value for money that is so important to our customers.We hope to have the opportunity to see you again very soon in Kaktus Playa.Best Regards,Eric C. – Manager Hotel Kaktus Playa
