Ratings based on 401 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
This hotel was very quiet and comfortable. Very clean. Was a close walk to restaurants and convenient stores and located just off of the interstate. Will definitely stay here again.
Comment from Hotel Management
30 May 2024 by Karen G.M., Hotel Management
Thank you so much for this review. Your comments sure make our jobs nicer. We appreciate your business and hope to see you again.
by A verified traveler
Posted 17 May 2024
Nice room, convenient to gas and restaurants
Comment from Hotel Management
22 May 2024 by Karen G.M., Hotel Management
Thank you for choosing the Best Western Caldwell Inn and your review!! Please come again when your in our area.
by A verified traveler
Posted 10 May 2024
It was an easy location for touring at "The Wilds". Staff were very kind.
Comment from Hotel Management
22 May 2024 by Karen G.M., Hotel Management
Thank you for choosing the Best Western Caldwell Inn and your review ! Hope to see you again soon.
by A verified traveler
Posted 17 Apr 2024
It’s all good
Comment from Hotel Management
17 Apr 2024 by Karen G.M., Hotel Management
Thank you for this review and choosing the Best Western Caldwell Inn for your accommodations. We appreciate your business and hope you will come back !!
by A verified traveler from WEST CHESTER
Posted 3 Apr 2024
just an FYI, pictures show a hot tub (which is one reason why I booked this hotel) but there is not one. Looks like it may have been removed. Not the end of the world but they should update their pictures.
Comment from Hotel Management
4 Apr 2024 by Karen G.M., Hotel Management
Sorry they have not deleted our HOT TUB!!! We do not have a hot tub and have not for a few years now. Hope you will come and stay with us anyway!!
by A verified traveler
Posted 26 Feb 2024 on Travelocity
I'm upset that it showed a hot tub and there wasn't one
Comment from Hotel Management
28 Feb 2024 by Karen G.M., Hotel Management
I'm not sure where you seen a hot tub for our Property but NO we do not have an HOT TUB. Very sorry.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
28 Feb 2024 by Karen G.M., Hotel Management
Thank you for this rating you gave us ! Very much appreciated. Please come back again.
by A verified traveler
Posted 17 Feb 2024 on Orbitz
Great friendly staff and clean rooms with everything working. Good place.
Comment from Hotel Management
23 Feb 2024 by Karen G.M., Hotel Management
Thank you for your review and choosing the Best Western Caldwell Inn for your accommodations We appreciate your business and hope to see you again soon.
by A verified traveler
Posted 5 Feb 2024 on Hotels
The staff was amazing and our stay was fantastic.
Comment from Hotel Management
5 Feb 2024 by Karen G.M., Hotel Management
Thank you for this review!! Much appreciated and hope you return.
by A verified traveler
Posted 19 Jan 2024
Don’t stay here. Trust me.
Comment from Hotel Management
21 Jan 2024 by Karen G.M., Hotel Management
Sorry you had a bad experience with us ! I don't remember anyone upset that came to me or our staff??? Please call me if you have any questions. I don't show that you stayed with us though.
