Ratings based on 270 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delran
Posted 18 Mar 2024
Location is good ,service was wonderful
Comment from Hotel Management
19 Mar 2024 by Magalhães Jr., Hotel Management
AlessandraObrigado pela avaliação e comentários.AtenciosamenteMagalhães Jr.Gerente Comercial
by A verified traveler
Posted 16 Dec 2021
😁 Good location, great breakfast and dinner, staff always trying to do the best they can to help you!
☹️ - very poor Wi-Fi quality, that’s when it’s working!
Comment from Hotel Management
17 Dec 2021 by Magalhães Jr., Hotel Management
Boa tarde Michel,
Muito obrigado pelos seus comentários.
Pedimos desculpas por qualquer inconveniente.
Esperamos poder recebe-lo em outras oportunidades.
Atenciosamente,
Magalhães Jr.
Gerente Comercial
Best Western Suites Le Jardin Caldas Novas
by A verified traveler
Posted 14 Oct 2021
old and stained bath towels, poor quality pillows, inadequate room cleaning and very weak wi-fi signal.
Comment from Hotel Management
14 Oct 2021 by Magalhães Jr., Hotel Management
Bom dia Ronise,
Pedimos desculpas por qualquer inconveniente.
Esperamos poder recebe-la em outras oportunidades.
Atenciosamente,
Magalhães Jr.
Gerente Comercial
Best Western Suites Le Jardin Caldas Novas
by A verified traveler from Framingham, Massachusetts
Posted 6 Mar 2020 on Orbitz
Highly recommended, nice place. Very happy, excellent experience
by A verified traveler from Boston USA
Posted 14 Oct 2019
Hotel bom mas precisa mais atenção da gerência , frigobar desligado , vazio e com mofo , bom cafe da manha , piscinas boas , atendimento bom , não ótimo , nao fui ao restaurante , de 0 a 10 minha nota e 8 !
by A verified traveler from Tulsa, OK
Posted 16 Aug 2019
Food is A-M-A-Z-I-N-G. Service is great. Only thing bad are the guys trying to sell you a stay at the new building under construction.
by A verified traveler from London
Posted 11 Nov 2018
I stayed at this hotel for just one night, after having walked out of another hotel I had booked nearby as it was just too bad. Unfortunately, they only had availability for one night, but this one night was a very pleasant experience in every sense. My booking was on half board so I had dinner at the hotel. The food options were basic, but good. You can order from their a la carte menu, so I thought that the half board offering was poor on that basis. One also has to pay for any drinks had during dinner, even water. The room was large and comfortable, the towels were fluffy and fresh. Breakfast was a very positive experience with ample choice of foods, fruit, juices, etc. Wifi connectivity is poor, so if like me you need it to work, you will struggle. The hotel staff are very helpful and polite. Overall, I had a very positive experience at the Best Western Suites Le Jardim Caldas Novas. Shame it was raining heavily so I couldn't try out their thermal pools. Maybe next time!
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Magalhães Jr., Hotel Management
Bom dia LucianaObrigado pela avaliação.AtenciosamenteMagalhães Jr.Gerente Comercial
by A verified traveler
So para conhecer. Não vale o valor
Posted 30 Jan 2024 on HotelsMuito cheio, pouco espaço na área de lazer, café da manhã muito cheio e artificial, fila enorme pra uma coitada fazer tapiocas, não ha cadeiras suficientes na area de lazer. Muito caro. Tem melhores. Quarto confortável, wifi nao pega, sinal da tv horrível.
Comment from Hotel Management
19 Mar 2024 by Magalhães Jr., Hotel Management
Bom dia RejaneObrigado pela avaliação e comentários. Pedimos desculpas por não ter atendido suas expectativas.Aguardaremos você e sua família em um período de baixa temporada onde todos os ambientes estão mais aconchegantes.AtenciosamenteMagalhães Jr.Gerente Comercial
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Magalhães Jr., Hotel Management
Bom dia WilsonObrigado pela avaliação.AtenciosamenteMagalhães Jr.Gerente Comercial
