Ratings based on 52 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Hôtel Sena must have been a nice hotel 25 years ago but it’s run down now. The food is so limited. It’s on the outskirt of town but it has a supermarket close by.
Comment from Hotel Management
7 May 2024 by Reception Department, Hotel Management
We are sorry that your stay was not as pleasant as we would like! We will take note of your comment to try to improve. The hotel is being renovated little by little since doing everything at once represents a great cost. In any case, they have the photos on the website so that before arriving, you can see what everything is like.Let me tell you that in our restaurant we have 2 different menus.A bar menu that contains sandwiches, portions, sandwitches, hamburgers...In addition, we have our restaurant menu with starters, seafood, meat, fish,...Every day from Monday to Friday we also prepare a daily menu to choose from 5 first courses, 3 second courses and more than 8 desserts. On weekends we also have a more elaborate daily menu with 2 starters, 2 main courses and 2 desserts.In the mornings we offer buffet breakfast for 7 in which they have unlimited scrambled eggs, sausages, toast, ham, cheese, juice, cereals...If the option is not to your liking, breakfast is also served in our cafeteria.As you can see, there are many, many different options. You don't need to go to the supermarket.The town can be visited from end to end in 15 minutes, so from our hotel you can get to the center in 5-7 minutes maximum, so you can go from here without any problem.Finally, we remind you that our reception staff is always there to help you and answer any questions. We prefer that clients ask questions rather than leave dissatisfied, since if they had asked we could have helped them by giving them another room if they didn't like theirs, showing them all our food options, or explaining how to get to town.Thank you very much and greetings!
by A verified traveler
Posted 30 Sep 2023
by A verified traveler
Posted 7 Sep 2023
Old place in need of renovation. They still use keys for the rooms.
by A verified traveler
Pool not hot springs
Posted 16 Apr 2022 on HotelsIt’s a simple hotel room. I booked this thinking the pool is natural hot springs coz it’s in Caldas do Reis but staff said it’s very cold water. Needed to rest tired pilgrims body.
Breakfast was not good.
by A verified traveler
Posted 1 Sep 2020 on Hotels
by A verified traveler from California
Posted 22 Jun 2019 on Orbitz
Clean, comfortable and quiet place. Great staff, amazing breakfast. Only concern was the picture frames not appropriate for children if advertised for family rest while doing the Santiago de Compostela Trail.
by A verified traveler
Posted 27 May 2019 on Hotels
Lovely hotel which was clean and comfortable...breakfast and dinner both great. It was difficult to find as not all the streets have names and the hotel is on the outskirts of Caldas. Our very sore feet and tired legs could have done without the extra couple of km's at that point :)
by A verified traveler
Great location for Camino
Posted 8 Apr 2019 on HotelsGood location for camino
Grocery store very close
Close to all the sites
Great staff
Comment from Hotel Management
10 Apr 2019 by Marcos Castro, Hotel Management
Thank you very much for your rate.
We are pleasant to know that your stay was satisfying.
We hope to see you again in Hotel Sena**
Greetings
by A verified traveler
Posted 24 Mar 2019 on Hotels
Comment from Hotel Management
24 Mar 2019 by Hotel Restaurante Sena, Hotel Management
Thank you very much for your assessment. We are glad that you had a pleasant stay and we hope to see you again for our hotel. Have a nice day!
by A verified traveler
Posted 19 Oct 2018
The fixed price dinner was not good and the wine served with it was not drinkable.
Comment from Hotel Management
20 Oct 2018 by Hotel Restaurante Sena, Hotel Management
Thank you for your comment. We hope you have had a pleasant stay, we will consider your comments to improve our services. Greetings.
