Kyriad Prestige Calangute Goa (Calangute) Hotel Review

Ratings based on 61 Verified Reviews

3.9 out of 5

79% of guests recommend

4.0 Room cleanliness

4.1 Service & staff

3.9 Room comfort

3.8 Hotel condition

Expedia Verified Reviews

3 out of 5

by A verified traveler

Posted 31 Mar 2024

The hotel was just away from the busy road, & quiet enough. On arrival I found my shower shampoo & gel were empty, this was fixed very quickly. The toilet seat threatened to eject me off. This took way too long to even be looked at. The repair meant the seat wouldn't easily go down past 45°. After 4 days, a new seat assembly was fitted. My laundry was ready by 10.00 1 day, but after 18.00, & a lot of chasing, it was finally delivered !!!. So as a conclusion, my stay was ok, but let down by poor communication from the manager & staff.

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 29 Sep 2022 on Hotels

3 out of 5

by A verified traveler

Cleanliness issues

Posted 17 Jan 2020 on Hotels

Sometimes when you enter the hotel room for the first time, you wonder if it was cleaned and the sheets were changed. It is an awful feeling that's what you get when you enter. Bathroom (toilet seat, sink, doors, walls) stained. Food left by the previous occupant lying by the door - thankfully outside the room. Awful towels.

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 29 Sep 2019

5 out of 5

by A verified traveler

EXCELLENT!!!!

Posted 10 Oct 2018 on Hotels

The people were very warm, humble and friendly. They are hard working and will bend over backwards to offer good service without looking for a tip!

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 16 Aug 2018 on Hotels

3 out of 5

by A verified traveler

Overpriced !

Posted 17 Jun 2018 on Hotels

Overpriced for room condition. However restaurant food was good!

1 out of 5

by A verified traveler

Terrible experience at Citrus, Goa.

Posted 13 Jun 2018 on Hotels

The main entrance is on a narrow road. No place for vehicles to park & off-load our bags. Shortage of housekeeping staff, so we had to carry our own bags to the hotel room & back too, when we complained Sandeep asked us to leave the hotel immediately. Bathroom had no exhaust fan or ventilation, so the room starts stinking badly, rude housekeeping staff. Overall not worth paying Rs.8000/- per night for a premier category of room. Citrus in Calangute Goa is not managed well at all. Please think 100 times before booking this hotel.

1 out of 5

by Justin

I would not go back

Posted 19 Nov 2017 on Hotels

Poor standard of cleanliness and upkeep. The room was dirty with broken cupboards and unsafe electrics. Grounds were similarly dirty. Food was plentiful but poor in comparison to the rest of our experience in India