Ratings based on 170 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Ibis-as expected-which is a good thing!
Posted 14 Mar 2023 on HotelsNeeded to overnight before picking up my rental car to head to the Atacama so I was only there for about 9 hours. Breakfast good. In fact, I have stayed in an Ibis before-you know what you get-clean/modern microtel that is hassle free.
Comment from Hotel Management
21 Mar 2023 by Fernanda Pereira - Quality Analyst, Hotel Management
Dear Richard.We greatly appreciate your comments regarding your stay at Ibis Budget Calama. We are glad to know that your experience at our hotel was exceptional. We cordially invite you to return to our hotel, it will be a pleasure to serve you.Sincerely.
by A verified traveler
Posted 19 Jan 2022
My stay at this hotel was a miserable experience. It took close to an hour to be checked in - staff was incompetent with low degree of service. Changed rooms three times dues to broken air conditioners, dirty room, various other issues. The lobby itself had dripping water on its customers. It took hours to get the situation somewhat resolved finally by begging for a manager. Was unwilling to wait the 4 hours for Expedia to assist. You can't put lipstick on a pig to make the pig nicer - that is like this hotel.
by A verified traveler
Good service, very noisy rooms
Posted 3 Aug 2021 on HotelsVery noisy rooms
Comment from Hotel Management
27 Sep 2021 by Hotel Ibis & Ibis Budget Calama, Hotel Management
Estimado,
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
Atentamente,
Un saludo,
by A verified traveler
Freeze
Posted 12 Jul 2021 on Hotelseverything is ok, except the bedroom temperature, is very freeze and the lack of clean kit (shampoo, soap, etc.)
by A verified traveler
Posted 3 Dec 2020 on Hotels
👍
by A verified traveler
Posted 11 Mar 2020 on Hotels
by A verified traveler from Prague
Posted 22 Nov 2019
Dealing with this property was a poor customer experience for me
by A verified traveler
Posted 17 Oct 2019 on Hotels
by A verified traveler
Posted 14 Oct 2019 on Hotels
No comment
by A verified traveler
Posted 30 Jun 2019
It was clean, bright and fresh, the bed was very comfortable, the breakfast was very good; however, whilst recognising it is a budget hotel the room and particularly the toilet were just too small to be comfortable - a very tight fit!
