Ratings based on 133 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Just a dated condo for mine workers. Not a real hotel. Furniture was good. No ac. Train noise. Front was under construction. Most choices in city are worse though.
Comment from Hotel Management
27 Mar 2024 by Gerente General, Hotel Management
Dear Guest Nikolas,GEOTEL Calama would like to thank you for taking the time to give us your feedback.We are saddened by the perception you gained of our service and facilities. As you know, we have one of the largest copper mines in the world and like other hotel establishments in our city we also host personnel linked to mining as well as tourists who want to know San Pedro de Atacama.Indeed, as you indicate, our hotel does not have air conditioning, we are sorry that your stay has been overshadowed by the temperature in our region.Our hotel has a bioclimatic architecture, which means that its walls absorb the solar radiation of the day storing it and releasing it during the night, this allows us not to use heating or air conditioning, making us an environmentally friendly hotel, pioneers in the region, and accredited with LEED Certification (Leadership in Energy and Environmental Design).We extend our apologies for the inconvenience caused by the remodeling of our reception area, which will provide greater comfort and security to our guests and collaborators.We look forward to welcoming you back and giving you the best of us.Have a great day.Best regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 29 Feb 2024
The rooms were comfortable with a nice kitchenette and the staff very helpful.
Comment from Hotel Management
1 Mar 2024 by Gerente General, Hotel Management
Dear Guest Kadambari,GEOTEL Calama would like to thank you for taking the time to give us your feedback.We are glad you enjoyed our facilities and service.We hope to welcome you again and relive the experience.We wish you a great day.Kind regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 23 Feb 2024 on Hotels
Nassha, the receptionist and Marisol, the manager were so helpful and kind. They wanted to make sure that everything was taken care of so our stay and travel we're worry free.
Comment from Hotel Management
23 Feb 2024 by Gerente General, Hotel Management
Dear Guest Margaret,GEOTEL Calama would like to thank you for taking the time to give us your feedback.It was a pleasure for us to be able to help you and do everything necessary to make you stay with us memorable.We appreciate your rating and kind feedback.We look forward to welcoming you again and once again giving you the best of us.Have a great weekend.Kind regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 28 Jan 2024
Convenient
Comment from Hotel Management
29 Jan 2024 by Gerente General, Hotel Management
Dear Guest Xiaolei,GEOTEL Calama would like to thank you for taking the time to give us your feedback.We appreciate your feedback, we are glad you enjoyed our service.We look forward to welcoming you again and giving you the best of us.We wish you a great year 2024, may the successes, joys and dreams fulfilled accompany you every day.Kind regards,Marisol Wevar M.General Manager
by A verified traveler
Secure and modern facility
Posted 28 Jan 2024 on HotelsWe had a great overnight stay at the hotel. The breakfast buffet was filling and had variety. The staff was courteous and spoke English (or used translate on their phones) to ensure we had good communication, which was kind to my limited Spanish skills. My only complaint was for things outside the hotel's control: because we had to open the windows to cool the unit, the noise from dogs barking, early morning trucks, and loud conversations outside were disturbing to a good night's sleep.
Comment from Hotel Management
29 Jan 2024 by Gerente General, Hotel Management
Dear Guest Angela,GEOTEL Calama would like to thank you for taking the time to give us your feedback.We are happy to hear that you enjoyed our hospitality and that our breakfast service was to your complete liking.As you have shown, we try to be aware of our service and language is not a barrier.We are sorry that the external noise has overshadowed your rest.We look forward to welcoming you back and giving you the best of us.We wish you a great year 2024, may the successes, joys and dreams fulfilled accompany you every day.Kind regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Gerente General, Hotel Management
Estimada huésped Maryna,GEOTEL Calama le da las gracias por el tiempo que nos dedicó para brindarnos su opinión. Agradecemos la calificación que nos otorgó.Nos alegra que haya disfrutado de nuestro servicio.Esperamos volver a recibirla en nuestro hotel en su próxima visita a la ciudad de Calama.Le deseamos un gran año 2024, que los éxitos, alegrías y sueños cumplidos la acompañen día a día.Atentamente,Marisol Wevar M.Gerente General
by A verified traveler
Posted 19 Dec 2023
Excellent breakfast
Comment from Hotel Management
20 Dec 2023 by Gerente General, Hotel Management
Dear Guest Nurlan,Receive a cordial greeting on behalf of all the collaborators of GEOTEL Calama, we thank you for the time you dedicated to us to complete our survey.We are glad you enjoyed our breakfast service.We look forward to welcoming you back to our hotel and providing you with the best of us.Have a great day!Best regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 29 Nov 2023
Vern nice motel. Restaurant did not honor drink coupons as advertised on Expedia. We had coupons the motel gave us at check-in but the wait staff said they were only for alcoholic drinks.
Comment from Hotel Management
30 Nov 2023 by Gerente General, Hotel Management
Dear Guest Cindy,Receive a cordial greeting on behalf of the staff of GEOTEL Calama, we appreciate the time you took to rate us, your opinion is important to us.We appreciate your feedback. We are respectful of the benefits that the Expedia channel provides to our guests. The welcome cocktail that our hotel provided you with not only includes alcohol, it can be a glass of juice.We look forward to welcoming you back and giving you the best of us. Have a great day.Best regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 23 Nov 2023
Clean, comfortable, no frills accommodations that suited our needs for a short stay.
Comment from Hotel Management
30 Nov 2023 by Gerente General, Hotel Management
Dear Guest Lori,Receive a cordial greeting on behalf of the staff of GEOTEL Calama, we appreciate the time you took to rate us, your opinion is important to us.We are happy you enjoyed our hotel. We would love to host you again.Have a great day.Best regards,Marisol Wevar M.General Manager
by A verified traveler
Posted 19 Nov 2023
Comment from Hotel Management
14 Dec 2023 by Gerente General, Hotel Management
Estimado huésped Francesco,Reciba un cordial saludo en nombre del staff de GEOTEL Calama, agradecemos el tiempo que nos dedicó para calificarnos, su opinión es importante para nosotros.Le agradecemos la puntuación que nos otorgó y esperamos volver a recibirlo en nuestro hotel.Feliz día para usted.Saludos cordiales,Marisol Wevar M.Gerente General
