Ratings based on 514 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Great hotel, really comfortable bed and decent pillows. Extremely clean and tidy.
Downside was the corridor was a bit smelly of drains. However, once in the room you couldn’t smell anything.
I would recommend this hotel.
Comment from Hotel Management
7 Apr 2024 by Euphémie, Hotel Management
Dear Andrew,We very much appreciate your comments regarding your stay at the ibis Calais Car Ferry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Euphémie
by A verified traveler
Posted 4 Mar 2024
Very noisy in the room by the stairs - barely slept
Comment from Hotel Management
8 Mar 2024 by Euphémie, Hotel Management
Dear Radmila,We thank you for taking the time to write to us following your stay at ibis Calais Car Ferry.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies.Ibis hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay.Looking forward to welcoming you soon, we ask you to believe, Madam/Sir, in the expression of our best feelings.Euphemie
by A verified traveler
Posted 28 Feb 2024
Handy, standard hotel but made special by the guy on reception who not only checked us in, offered advice and information but also cooked meals and served drinks in the bar. Super star.
Comment from Hotel Management
4 Mar 2024 by Euphémie, Hotel Management
Dear Nigel,We very much appreciate your comments regarding your stay at the Ibis Calais Car Ferry.It is always a pleasure to receive positive comments.I will share your comments with our team. I am sure they will serve as encouragement to all of our staff as we strive to continually improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last.SincerelyEuphemie
by A verified traveler
Posted 24 Feb 2024
Close to Calais Port if arriving late only 10 mins drive. Excellent breakfast.
Comment from Hotel Management
26 Feb 2024 by Euphémie, Hotel Management
Dear Michael,We thank you for your comments following your stay at ibis Calais Car Ferry.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe, Madam/Sir, in the expression of our feelings.bestEuphemie
by A verified traveler from Niederkruchten
Posted 19 Feb 2024
We’ve stayed here a few times, the staff are helpful, friendly and it’s not too far to drive to get the ferry
Comment from Hotel Management
26 Feb 2024 by Euphémie, Hotel Management
Dear Julia,We thank you for your comments following your stay at ibis Calais Car Ferry.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe, Madam/Sir, in the expression of our feelings.bestEuphemie
by A verified traveler from Warrington
Posted 28 Jan 2024
Easy to get to before and after the ferry as a convenient stop over. It has onsite High Speed EV Chargers that are quick enough for a top up whilst having a good enough breakfast. A basic hotel but it has all that I needed and expected.
Comment from Hotel Management
30 Jan 2024 by Euphémie, Hotel Management
Dear BernardWe thank you for your comments following your stay at ibis Calais Car Ferry.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe, Madam/Sir, in the expression of our feelings.best.Euphemie
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Euphémie, Hotel Management
Dear Colin,We very much appreciate your comments regarding your stay at the Ibis Calais Car Ferry.It is always a pleasure to receive positive comments.I will share your comments with our team. I am sure they will serve as encouragement to all of our staff as we strive to continually improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last.SincerelyEuphemie
by A verified traveler
Perfectly comfortable hotel.
Posted 7 Jan 2024 on HotelsIt’s our second time at this hotel so knew exactly what to expect. It’s an IBIS hotel so we were looking for a comfortable bed, hot water for a shower and a decent breakfast- this hotel ticks all of these boxes.
This time we’re given a connecting room which I really don’t like as it’s like sharing with strangers but luckily the room next door was empty:).
Breakfast is the best we’ve had along our travels in Europe.
Would stay again as it’s convenient, meets our needs, pet friendly and free parking.
Definitely recommend for those travelling to/ from France.
Comment from Hotel Management
16 Jan 2024 by Euphémie, Hotel Management
Dear Gail ,We very much appreciate your comments regarding your stay at the Ibis Calais Car Ferry.It is always a pleasure to receive positive comments.I will share your comments with our team. I am sure they will serve as encouragement to all of our staff as we strive to continually improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last.SincerelyEuphemie
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
16 Jan 2024 by Euphémie, Hotel Management
Cher Alasdair ,Merci d'avoir pris le temps de nous faire part de votre expérience à l'ibis Calais Car Ferry. Je suis désolé que votre expérience n'ait pas répondu à vos attentes, permettez-moi de vous présenter mes excuses les plus sincères. Chez Ibis, nous nous efforçons de fournir une expérience de service supérieure à chaque client, par conséquent, vos commentaires sont très importants pour nous.Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et éviter qu'il ne se reproduise à l'avenir.Nous apprécions que vous partagiez vos préoccupations et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un proche avenir. Sincèrement.L’équipe d’Ibis Calais Car Ferry
by A verified traveler
Posted 16 Dec 2023
Very professional receptionist. Than you
Comment from Hotel Management
17 Dec 2023 by Euphémie, Hotel Management
Dear Brian,We very much appreciate your comments regarding your stay at the ibis Calais Car Ferry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Euphémie
