Ratings based on 217 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2022 on Orbitz
Nicely maintained space. Though the property is beachfront, its a long walk from the area of stay to the beach.
Its a bit of a commute to get here from the port. The hotel has buses running, but may not be the most convenient.
Comment from Hotel Management
2 Mar 2022 by Amanda Vasconcelos, Hotel Management
Agradecemos a avaliação de nossos serviços e visita ao Patachocas. Esperamos revê-los em breve.
Abraços.
by A verified traveler
Posted 6 Dec 2021
Beautiful, clean, spacious, pool, food, everything was amazing. Truly a vacation getaway experience.
Comment from Hotel Management
9 Jan 2022 by Amanda Vasconcelos, Hotel Management
Mr. Raphael,
Thanks for reviewing us. We are happy to hear that you are satisfied with the hotel and services.
Hugs from the Patachocas Team.
by A verified traveler
I Hated This Hotel
Posted 7 Feb 2021 on HotelsUnderwhelmed from the moment I arrived. The photos are 5 times better then the property. The landscape, rooms, location and staff are underwhelming to say the least.
When I booked this hotel was twice the price of most of the hotels. I was expecting something luxurious. This hotel isn't luxurious.
If you come as a foreign tourist from a developed country you will be disappointed in what I would rate an upscale motel. Not a hotel or resort. I paid twice the price of the average hotel on the island only to wish I had booked a cheaper one.
If you are coming as a couple you will be disappointed. If come looking for fun you will be disappointed. If come looking for a place for kids to run around this is the place.
The one thing I will say is if you love kids or have kids this place might fit your needs. There are tons of kids running around and in the pool. The hotel has a lot of kid activities. Other then that's I would suggest any foreign tourist avoid this property.
The lawn and grounds aren't particularly beautiful or well landscaped. Dead grass in lots of area and no flowers. Really its just not nice.
The beach is nothing spectacular or anything to rave about. I saw much nicer beaches on the way to the property.
The property is isolated and hard to find. It would be nice if they could have sent some pre checkin advice or shuttle info or had a information area at the boat landing.
by A verified traveler
Posted 25 Oct 2020 on Hotels
Comment from Hotel Management
9 Nov 2020 by Amanda Vasconcelos, Hotel Management
Agradecemos a avaliação. Esperamos revê-los em breve.
by A verified traveler
Posted 8 Mar 2020
Comment from Hotel Management
15 Mar 2020 by Amanda Vasconcelos, Hotel Management
Agradecemos a avaliação. Muito obrigado.
by A verified traveler from Toronto Canada
Posted 1 Mar 2020
No internet access (including data usage) for over half the trip although advertised as having wifi coverage
Comment from Hotel Management
1 Mar 2020 by Daniel Karrer, Hotel Management
Dear Kwesi,
Unfortunately we had a problem with power on some places on the Island. For this reason we didn't have Internet, including data usage. The problem was already solved and we are again with Internet acessa and data usage.
We are very sorry for the Inconvenience, but unfortunately we didn't have a solution as it was not an internal problem.
Yours
Daniel Karrer
General Manager
by A verified traveler from London
Posted 18 Oct 2019
We had a great experience- the property was well equipped for a family. Perfect for a short visit to the island. The room was nicely furnished and clean. We found the staff to be friendly. The grounds are beautiful, as are the views from the beach
Comment from Hotel Management
12 Nov 2019 by Amanda Vasconcelos, Hotel Management
Thanks for your preference and suggestions. We hope to see you soon.
by A verified traveler from Leicester
Posted 9 Oct 2019
The only thing the property had going for it was that it was on the beach
The property is very poorly maintained and the staff do not speak English so it was very difficult to communicate
Comment from Hotel Management
12 Nov 2019 by Amanda Vasconcelos, Hotel Management
We appreciate your suggestions and will work to improve the reported points. Thanks.
by A verified traveler from Luxembourg
Posted 9 Sep 2019
Overall our stay here was good and what we expected. The breakfast was good. The staff were pleasant. The room was cleaned everyday, and was big and spacious. The grounds are lovely and you can see the staff working hard each day to maintain it. Our only gripes were the other guests who seemed to have disrespect for the place, we saw a used nappy just left on a sunbed with a pringles can.
Finally the bus whilst ran like clockwork (+5 mins) seemed to be the bus drivers personal friends of the village pick up service. It was a long enough bus ride as it is without the 4-5 extra stops it made along the way throughout the village.
Also to add, whilst this property appears to be romantic with its sprawling green property lit up at night I wouldn't say it was a couples hotel. Its more geared towards families with children, with its kids club.
It could do with refreshing its board game selection
by Roselane
Not a 4 star hotel
Posted 31 Jul 2017 on HotelsAbsolutely not a 4 star hotel. Terrible road & terrible bus to get to the property. Bathroom floor was disgusting. Pool towels smelled like a dirty mop! Wi-Fi did not work in the room. Despite all that, dinner & breakfast were pretty good. Lots of fun activities for kids.
