Ratings based on 226 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The Benson is a well-located hotel which was pleasant and well-maintained. The highlight would have to be the staff, who were unfailingly friendly and helpful
by A verified traveler
Posted 22 May 2024
Great hotel great position
by A verified traveler
Posted 17 May 2024
Good location, easy check in, lovely room
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Dear Isabelle,We greatly appreciate your comments regarding your experience and I will be delighted to share your feedback directly with our team.It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for staying with us at The Benson Hotel.
by A verified traveler
Posted 27 Apr 2024
Beautiful pool. Beautiful lounge area. Live music. Wished the bar was opened on Sunday and Monday.
by A verified traveler
Posted 25 Apr 2024
Nice hotel with great breakfast and very helpful staff. Clean room and good pool. location was very good.
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Dear Joanne,We greatly appreciate your review regarding your experience and I will be delighted to share your feedback directly with our team.It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for staying with us at The Benson Hotel.
by A verified traveler
Posted 25 Apr 2024
Amazing!
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Dear Hyunkyung,We greatly appreciate your review regarding your experience and I will be delighted to share your feedback directly with our team.It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for staying with us at The Benson Hotel.
by A verified traveler
Posted 12 Apr 2024
Staff were polite.
by A verified traveler from Charters Towers
Posted 7 Apr 2024
Hotel had all the amenities but unfortunately lack of staff to deliver room service or driver bags to room
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Dear Bicui,We greatly appreciate your review regarding your experience and I will be delighted to share your feedback directly with our team.It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for staying with us at The Benson Hotel.
