Ratings based on 172 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
This hotel suited our needs. It was clean, in a good location, had plenty of useful amenities, had a great pool and friendly staff. However, if you are looking for flash....this is not the place. It is very tired and probably needs an upgrade. If you are looking for a safe, basic place to stay with a BBQ area and pool then this place is okey. We would probably stay again if ever we are back in Cairns.
Comment from Hotel Management
26 Apr 2024 by Mike, Hotel Management
Thanks for taking the time to give us a very comprehensive and pretty accurate review. Our objective is to provide accommodation that is clean and in good repair at an affordable price.
by A verified traveler
Posted 18 Apr 2024
Nice management
by A verified traveler
Posted 13 Feb 2024 on Wotif
by A verified traveler
Posted 4 Jan 2024 on Wotif
Was a nice stay and great pool for the kids to dip n swim about in. Comfy beds and met all our needs.
by A verified traveler
Posted 22 Oct 2023 on Wotif
Staff friendly and helpful. Made to feel very welcome. Pool is great. Self contained for a lengthy stay, very convenient.
Comment from Hotel Management
22 Oct 2023 by Mike, Hotel Management
Thanks so much, Karen. It is gratifying when people appreciate what we do.
by A verified traveler
Posted 19 Sep 2023
by A verified traveler
Posted 2 Sep 2023 on Wotif
by A verified traveler
Posted 16 Aug 2023
The management were more than helpful, the rooms were clean and spacious and of good upkeep.
The grounds were well kept and the swimming pool clean and maintained.
Just a few steps to the bus stops and shops.
Only thing that needs attention in the studio apartment we had, was that the bathroom and shower were in need of renewal.
Comment from Hotel Management
16 Aug 2023 by Mike, Hotel Management
Thank you so much and I'm really happy that you enjoyed your stay. I'll work with the owner to update that bathroom.
by A verified traveler
Posted 30 Jul 2023
Lack of working powerpoints.
Unsecure wifi
Staying a long time means you need to provide your own toilet paper.
Towels only changed on request. (Once upon a time fresh towels and toiletries including toilet paper would have been provided daily. I don't mind 3 days using a towel but one shouldn't have to ask. 3 people using the same toilet can get through toilet paper very fast.)
Not good if your stay is long.
Comment from Hotel Management
31 Jul 2023 by Mike, Hotel Management
Sorry you were disappointed Eileen. We are a budget motel and we try to keep our prices reasonable. So we also have to control costs. The apartments are self-catering. You buy your own food and toiletries. If you stay for seven nights we change the sheets and towels mid-stay. But I always supply new towels on request.
by A verified traveler
Posted 1 Jul 2023 on Lastminute
