Ratings based on 639 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The toilet in the top floor apartment was noisy and made a pumping sound at all times throughout our stay.
Comment from Hotel Management
4 Jun 2024 by Sara, Hotel Management
Hi Catherine,Thank you for your review. It's a shame we are receiving a lower review due to the toilet above you making noises, if this had been bought to our attention we would have rectified the issue for you.
by A verified traveler
Posted 1 Jun 2024
Our family of 6 stayed at the Coral Sands Resort for a family holiday/special event. Beautiful clean accommodation situated just out of Cairns on the way to Port Douglas. Lovely walkways to the pool area. Staff helpful and lovely to deal with. The location is amazing! Beautiful views of the beach and a 60sec walk to beautiful restaurants and COFFEE! We will definitely be coming back.
Comment from Hotel Management
4 Jun 2024 by Sara, Hotel Management
Hi Kim,Thank you for your review. We are so glad you and your family all enjoyed your time here.
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 15 May 2024
The grounds, pool, and location are 5 stars. The unit, we were in was 2 stars. The units are individually owned and the quality is dependent upon the owner. My sister and i booked the same "superior" 2 bedroom apartment. The layout is the same. The quality was polar opposite. Our unit, 40, has not been updated since at last 1990 and not painted in the last 5 years. Mold and rust in both bathrooms. A broken curtain in the living room providing no way to block out a clear view from the courtyard into our entire unit. We could not use the living space after dark. The king size bed was two twin cots pushed together and held in place by a thin fitted sheet. The front desk did ask if we would like to switch units. We declined as we only had 2 more nights and did not want to repack. Unit 38 was recently fully renovated and was lovely.
Good luck rolling the dice on which unit you receive as they charge the same for less then motel quality as they do for hotel quality.
by A verified traveler
Posted 20 Apr 2024
We booked a 2 bedroom standard apartment for 9 nights with a family of 4. We were extremely impressed by the tidiness and size of the pool, grounds and location. The standard 2 bedroom apartment serviced our needs and requirements during our stay and it was much larger than we expected which was pleasing. We loved that the apartment had cooking facilities, a large fridge, dishwasher, a washing machine and dryer, plus 2 bathrooms with 3 girls is a big bonus. The balcony had a great view of the pool and beach. The pool looks awesome at night with the blue light lit up and even encouraged me for a swim before it closed.
The standard appartments are quite dated in the bathrooms mainly and could use some attention such a fresh coat of paint where paint is cracking and broken fixtures replaced or removed, however saying this we did expect this reading previous reviews and it wasn’t a big deal for us or we would have booked a superior apartment which are renovated.
When we first arrived the kids had fun looking at the tourist board provided by Coral Sands Beach Resort and taking pamphlets of trips they wished to go on and sites to see and I was happy that the facility included car parking for our rental car with easy access from the car park to our apartment. On our last night we had dinner at the onsite Italian restaurant which was delicious.
Trinity Beach is a wonderful and pretty location and we were just so happy that we chose Coral Sands Beach Resort for our accommodation.
Comment from Hotel Management
23 Apr 2024 by Sara, Hotel Management
Hi Alex,Thank you so very much for your honest review and the time and detail put into it. We are very proud of our property and happy you had the chance to experience and enjoy it. Hope you visit us again.
by A verified traveler
Posted 17 Apr 2024
Location was great. Apartment was 4th floor walk up which was hard to manage. We checked in after dark. No receptionist snd very dimly lit path. Apt had almost no kitchen amenities so cooking was out pf the question. Shower was like luxurious but hot water was limited. The thord person in our party took a cold shower.
Comment from Hotel Management
18 Apr 2024 by Sara, Hotel Management
HI Carol,Thank you for your review but you may have us confused with another property as our complex is not 4 levels high and our apartments have full kitchens with all amenities.
by A verified traveler
Posted 13 Apr 2024
The unit had everything we needed and was close to restaurants and the beach. Great stay.
Comment from Hotel Management
15 Apr 2024 by Sara, Hotel Management
Hi Danielle,Thank you for your review, we are glad that you enjoyed your stay.
by A verified traveler
Posted 7 Apr 2024
Resort look
Comment from Hotel Management
9 Apr 2024 by Sara, Hotel Management
Hi Manoj,Thank you for your review.
by A verified traveler
Posted 5 Apr 2024
If you're thinking of a budget stay that's a fantastic option which is clean with acceptable level of amenities, but you will not find the place lux at all...
Location is great to Trinity beach, but for the next time we will consider Palm Cove beach!
Comment from Hotel Management
9 Apr 2024 by Sara, Hotel Management
Hi Mason,Thank you for your review.
by A verified traveler
Posted 1 Apr 2024
Clean apartment and swimming pool is awesome. service is great, and surrounded by trees and near the beach.
Maintenance needs to improve like keeping spare bin bags for kitchen, there was no iron thus I had request. These minor things make a difference when we need them in a hurry.
Comment from Hotel Management
2 Apr 2024 by Sara, Hotel Management
Hi Ravi,Thank you for your email and your suggestions have been passed on.
