Ratings based on 314 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2024 on Lastminute
I really liked the location to not only the local beach and a little local cafe, but into Cairns or out to the sky rail. There’s so much to do and location was perfect to do it all with
by A verified traveler
Posted 1 Jan 2024
by A verified traveler
Posted 29 Nov 2023
by A verified traveler
Overnight stop
Posted 14 Nov 2023 on HotelsWe were only there for a quick place to crash before transferring to another hotel near our final destination so we probablyvreally only spent about 12 hours there in total but it was very nice and comfortable with everything you would need for a small family or two couples. Had a beautiful large spanning balcony with seating and a a table as well with views down to the nearby beach. The pool area was welcoming and the gardens throughout were gorgeous! Not much tobdo around within walking distance other than a liquor store and Code which was avery delicious restaurant and bar about 2 blocks away. The guidebook for guests was a little alarming as they stated many things about havong a safe travel making it appear that the area wasnt safe at night. However we walked around and didnt understand the reasoning behing it. Overall it was perfect and i wish we had more time to spend there.
by A verified traveler
Posted 2 Nov 2023 on Wotif
Great location and beautiful views
by A verified traveler
Posted 11 Oct 2023
The pool area was lovely. Our unit was quite dated and musty. Very limited supplies (two towels, 1 tea towel, etc). Ruby and Josh were very nice and tried their best.
by A verified traveler
Nice place. Beautiful gardens
Posted 23 Sep 2023 on HotelsWas nice. Gardens are beautiful.
8 day stay and their housekeeping says you get mid week housekeeping if stay longer than 7 days. There was no housekeeping. Same towels for 8 days. Washing machine but you had to buy your own powder. Make sure you have your own body wash and shampoo as you only get enough for 2 days. Toilet paper also limited. No mop only mop bucket. Very out of date tiny tv.
Worst of all, the wifi is rubbish. It was like going back in time. Continual disconnections. Had to use my phone as a hot spot most of the time for streaming. Not up to 2023 standard at all.
Comment from Hotel Management
4 Nov 2023 by Joshua, Hotel Management
Dear Stuart,Thank you for your feedback. We did reach out to you for housekeeping preferences on September 17, 2023, but didn't receive a response. We apologize for the lapse in communication.We regret that the housekeeping service didn't meet your expectations. We'll work on making our policies and amenities clearer for guests.We acknowledge the issues with Wi-Fi and TV and are actively improving these services to meet your standards.We appreciate your input and hope to serve you better in the future.Best regards,Cairns Beach Resort
by A verified traveler from Vancouver
Posted 25 Aug 2023
This is a nice propery but as it is in a sleepy neighbourhood of Holloway Beach that it isn't serviced by busses often (hourly) and many excursion (or airport shuttles) don't pick up / drop off there. If you don't have a car, you will have to rely on Uber/ taxi.
The beach is across the street and is very nice, and the property has a nice pool. The unit we stayed at had a newly renovated bathroom and the unit itself is comfy and spacious, but it is otherwise a little on the older side and has room for improvement in cleaning (eg sticky cupboards / drawers).
by A verified traveler
Posted 8 Jul 2023 on Wotif
by A verified traveler
Posted 24 Jun 2023
