Ratings based on 149 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Exactly as advertised.
Friendly and very helpful staff!
by A verified traveler
Posted 11 Jan 2024 on Wotif
Staff was very ride
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you for your FALSE review, Anthony and Caroline O'Cloudy from Thursday Island. You booked a room for 2 people and because you were caught out with 4 people you have written a false review suggesting our great staff are rude. Next time we suggest you book a room for 4 people and stop ripping off the tourism industry.
by A verified traveler
Posted 4 Oct 2023
The property is well situated and easily within walking distance to the city center, medical center and restaraunts. The staff were friendly and welcoming and there is a rental car business on site. There is no self parking on site. The shower had excellent pressure.
Comment from Hotel Management
24 Nov 2023 by Manager, Hotel Management
Hello Paul,Thank you for your review. We are glad you liked the central location of our unit being very close to the CBD and Esplanade. Kind regards,A1 Inn the City Staff
by A verified traveler
Posted 12 Sep 2023 on Wotif
As an older property it was very spacious inside and all things needed for a stay were provided; not flash but well presented. Easy walk to shops, the esplanade and the market. Will stay again if I need another overnighter in Cairns. Comfy bed, helpful staff, and great price. Only issue was early check-in - by 4:30pm and no on-site parking.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you so much for your review.We do have an afterhours check in procedure where we can leave the key in a safe box.Kind regards,A1 Inn the City Team
by A verified traveler
Posted 9 Sep 2023 on Wotif
Very noisy in the morning. Not an issue if you leave before 0800ish however.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you for your review Marvin.Kind regards,A1 Inn the city team
by A verified traveler
Posted 29 Aug 2023 on Wotif
My visit to A1 was a pleasant surprise, when I first arrived, I was not sure, but I quickly found myself seeing so much potential in the property.
The apartment was clean, well organised, but as you stay longer you notice it is just in need of a freshen up. The kitchenette was basic but very user friendly, fans in each room were refreshing, but like most Cairns locations there is not heating provided to the rooms, so if you sleep cold be sure to rug up.
Backpackers behind were a little noisy in the early hours of Sunday morning, but besides that the overall location was lovely. I would not hesitate to stay there again.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you very much Stuart for your review.We hope to see you again when visiting Cairns.Kind regards,A1 Inn The City Team
by A verified traveler
Posted 26 Aug 2023 on Hotels
Good, well situated
Comment from Hotel Management
28 Aug 2023 by Manager, Hotel Management
Hi Gary,Thank you for your review.Thank you for being a great guest.
by A verified traveler
Posted 22 Aug 2023 on Wotif
Poor
Comment from Hotel Management
28 Aug 2023 by Manager, Hotel Management
Hi Mark,Thank you for your review.
by A verified traveler
Pleasantly surprised
Posted 19 Aug 2023 on HotelsFriendly and happy reception, no problems getting keys early. Clean and tidy apartment (even the bedroom smelt of fresh and clean linen). Convenient location.
Comment from Hotel Management
28 Aug 2023 by Manager, Hotel Management
Hi Kevin,Thank you for your review. We are glad you enjoyed the one bedroom apartment and like the central location to the CBD and Esplanade.Thank you for being a great guest.
by A verified traveler
Posted 5 Aug 2023
Comment from Hotel Management
28 Aug 2023 by Manager, Hotel Management
Hi Gregory,Thank you for your review.Thank you for being a great guest.
