Ratings based on 595 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by 201 Lake Street, Hotel Management
Hi Jane, Thanks for your 10 star review, we are so glad you enjoyed your time here. We hope to welcome you back again soon
by A verified traveler
Posted 31 Aug 2023
No milk in the fridge, only two cups that were not cleaned throughout the stay, and no plates or cutlery. Otherwise, a pleasant room.
Comment from Hotel Management
4 Sep 2023 by 201 Lake Street, Hotel Management
Hi Patrick, Thank you for your review on your recent stay. We are glad that you had an enjoyable experience here. We are disappointed that there were some issues with the crockery, we will follow up on this and rectify where possible. We hope you have the chance to visit again
by A verified traveler
Posted 27 Aug 2023 on Wotif
I viewed an absolutely stunning apartment, identified the features I wanted with a stand alone bath and walk in shower as well as king single beds with a beach view from the balcony. The apartment I walked into was not of this standard, the cleanliness of the fans was terrible; the bathroom had a tiny child’s bath built into a corner, the hand basin was full of cracks, the toilet seat was not an accurate size for the pedestal, mould throughout the silicon around the bath. Overall a very disappointing experience and a full lack of value for money.
Comment from Hotel Management
28 Aug 2023 by 201 Lake Street, Hotel Management
Hi Lynn, Thank you for your review on your recent stay with us. We are disappointed to read that your stay did not meet your expectations, and the cleanliness wasn't to your standards. We will follow up on this and rectify where possible
by A verified traveler
Posted 18 Aug 2023 on Wotif
Comment from Hotel Management
21 Aug 2023 by 201 Lake Street, Hotel Management
Hi Bernd,Thank you for your 5/5 rating, we are glad you enjoyed your stay and hope you can visit again
by A verified traveler
Posted 3 Aug 2023
The property was nice and clean it was opposite the hospital a busy and noisey corner and the wifi connection was not good
Comment from Hotel Management
6 Aug 2023 by 201 Lake Street, Hotel Management
Hi Gail, Thanks for your review on your recent stay with us. We are happy to read you had an enjoyable stay and found the apartment met your expectations. We hope to welcome you back again soon
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by 201 Lake Street, Hotel Management
Thanks for your review, we appreciate your feedback!
by A verified traveler
Posted 16 Jul 2023 on Wotif
Some of the furniture around the pool is in need of repair or replacement
Comment from Hotel Management
17 Jul 2023 by 201 Lake Street, Hotel Management
Hi Martyn, Thanks for your review on your recent stay with us. We are glad to read that you enjoyed your stay, we will pass your comments on regarding the furniture to be followed up on.
by A verified traveler
It was alright!
Posted 14 May 2023 on HotelsWe expected from the reviews and pictures that it would be a little nicer. They had kind of a budget reception but very nice and friendly staff. The rooms were good though but very hard beds and pillows. The pool was very dirty the first day but got cleaned to the second day. Nothing special about the pool area but it was calm. Overall an okay stay.
Comment from Hotel Management
15 May 2023 by 201 Lake Street, Hotel Management
Thanks for your review on your recent stay with us, we are happy to hear that you had a good stay and our staff were friendly. We hope to welcome you back again
by A verified traveler
Posted 3 Apr 2023 on Wotif
Convenient to everything.
Comment from Hotel Management
4 Apr 2023 by 201 Lake Street, Hotel Management
Hi Maria, Thank you for taking the time to post a review on your recent stay. We are glad you enjoyed your stay and found it to be in a convenient location. We hope to see you again soon
by A verified traveler
Posted 17 Jan 2023
The apartment and pool were not clean. There was even wet towels left in the washing machine. We didn’t swim in the pool because it was so unappealing. For the price it was very disappointing. Location is great.
Comment from Hotel Management
17 Jan 2023 by 201 Lake Street, Hotel Management
Hi Teagan,Thank you for taking the time to review your stay with us at 201 Lake Street, we're glad you enjoyed our convenient location!We do apologize for the cleanliness and have made the team aware of this issue, we always appreciate feedback from our guests.We hope to be able to see you again in the future.Kind regards,201 Lake Street Apartments
