Ratings based on 336 Verified Reviews

4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
We loved the location and that it was on the lake with beautiful views of the mountains! The staff were super friendly and accommodating. They have parking on premises which was a huge factor for my selection. It is only about a 15 minute ride from downtown Inverraray. The food at their restaurant was excellent as well. The room rate also included breakfast. Overall it was a very enjoyable stay. The only issue I had was the door to our room was a little difficult to open at first but the fellow at the front desk came over to help me out and we were good after that.
4 out of 5
by A verified traveler

Posted 24 May 2024
Excellent staff, food very good. Rooms are starting to get a little tired but still very clean
5 out of 5
by A verified traveler

Posted 10 May 2024
Very quaint old Inn. Lovely view and clean gardens. Right in the Highlands.
5 out of 5
by A verified traveler

Posted 2 May 2024
Absolutely spectacular setting and very comfortable cottage room with deck overlooking Lich Fyne. Restaurant was warm and cozy with good food and popular with locals as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023 on Hotels
1 out of 5
by A verified traveler

Avoid at all cost

Posted 22 Oct 2023 on Hotels
Very disappointed. I understand that this hotel plays on its old character history, but there is a difference between oldy worldly charm and rundown grubbiness. Ripped mattress protector, pealing wall paper, radiator in the bathroom with broken control, fitted radiator in the room didn’t seem to work the first night. We found a small electric heater in the wardrobe which had a FAILED PAT electrical test dated May 2023, we stayed in October 2023. No much of cleanliness about the room, dust everywhere, empty bottle and hankies under the bed, dirty windows with spiderwebs, mould in the bathroom, missing bulb in the bathroom mirror light. Food was nice in the restaurant, but I would not recommend to anybody to stay there. Unkept, overpriced and way below any standards.
3 out of 5
by A verified traveler

Overdue for a makeover

Posted 29 Sep 2023 on Hotels
Wonderful views from a spacious room, which felt more like a motel. Early concerns that it would be too cold to sleep in were abated when the electric heating kicked in but it was an inauspicious start. The buildings are very dated and the food menu published on the website was deceiving. Most of the choices were unavailable and we had to settle for a chicken dish with frozen veg. My first bite of the turnip was ice cold but the remainder was hot. The choice of wine by the glass was limited but the whisky menu was excellent. The whole experience (rooms were very expensive considering the state of the place and the disappointing menu) would have been a huge disappointment but was saved by the two other guests in the dining area, which resulted in a pleasant evening. Aside from the views, we definitely would not return.
5 out of 5
by A verified traveler

Large room with nice views

Posted 25 Sep 2023 on Hotels
VERY large room! We had room 15 with a balcony and 2 twin beds. The bathroom was big, has heated floors and a heated towel rack, and good water pressure in the shower. In the closet, there was also spare bedding and a disabled seat for the shower. The beds weren't my favorite, but they did the job. Nice cookies with the coffee pot. It feels like a little apartment. Reception staff was very friendly and helpful. We had dinner there, and the haggis was tasty - very meaty, light on the oats. Definitely recommend this hotel.