Ratings based on 328 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Two night stay
Posted 28 Feb 2024 on HotelsHaving specifically sought a room suitable for a disabled client, specifying the need for a shower & with beds, we were assured of these but there was no shower; the bath was deep with insufficient support - dangerous for anyone who is disabled. The bath screen & all of the chrome was badly marked & detailed cleaning was lacking. The wc was low & unsuited to anyone disabled. There was a lack of general interest by staff. Generally a disappointing experience.
Comment from Hotel Management
16 Mar 2024 by Elsa, Hotel Management
Hello James, We are very sorry to hear about your bad experience in our hotel.We do have rooms in the hotel adapted for people with reduced mobility. We are sorry that you didn't benefit from them.However, we do not understand why you didn't come to inform us after you had settled in the room, or during your 2-day stay. Reception is open 24 hours a day, so don't hesitate to come and see us at any time and we'll find a solution very quickly.We stay at your remain disposal to more information.Cordially.Elsa, the reception.
by A verified traveler
Posted 22 Sep 2023
The staff are most pleasant and helpful, particularly Hugo at Reception who added to our enjoyment of Cahors. Our room was good though could have benefited from a small fridge.
by A verified traveler
Posted 10 Aug 2023 on Hotels
by A verified traveler
Needs redecorating
Posted 4 Jul 2023 on HotelsConvenient to the station
by A verified traveler
Posted 9 Jun 2023
Friendly staff, comfortable room.
by A verified traveler
Great hotel find
Posted 25 Sep 2022 on HotelsHotel was very good. Breakfast great, staff great cleanliness great. Excellent location opposite station. Car hire 20metres from hotel. A great place to stay for onward travel and also site seeing. Reasonable rates.
by A verified traveler
Posted 10 Sep 2022
A comfortable hotel that’s more attractive inside than outside. Clean, modern rooms with excellent aircon and shutters led to a good night’s sleep.
The disappointment was having pre-booked breakfast, we were unable to take it. Every seat was taken but many of them just had bags and coats on them. Careful management could have made around ten seats available, rather than telling us to queue for 20 mins. One of the tables had a member of staff doing paperwork at a busy time…..
by A verified traveler
Posted 10 Aug 2022 on Hotels
Clean and good air con. Maids very attentive.
by A verified traveler
Posted 25 Jul 2022
Nice clean place in a great location.
by A verified traveler
Posted 5 Nov 2021 on Hotels
