Ratings based on 23 Verified Reviews
4.9 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Princeton
Posted 27 May 2024
A first rate experience. The staff couldn’t have been more warm and welcoming.
by A verified traveler
Posted 25 Mar 2024
Breakfast in the morning was (to me, as a pastry addict) unparalleled, and the staff were able to accommodate every coffee order/request and even recommended some drinks I’d never tried before (ever had ginseng in a coffee? Not me!)
Otherwise, beautiful property, centrally located, and they gave us beach towels in the cutest tote bag on the days we went swimming. Would return, would recommend!
Comment from Hotel Management
29 Mar 2024 by Guest Relations Manager, Hotel Management
Dear Mrs Kim,We would like to thank you for your suggestions and for the appreciation you expressed following your stay at Palazzo Tirso Cagliari MGallery. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for the entire team who works day after day to offer an impeccable service. Looking forward to welcoming you again, we send you our warmest regards.
by A verified traveler
Posted 8 Oct 2023 on Hotels
The hotel is beautifully decorated and very clean. We didn’t have a great night sleep due to the aircon in the room not being very powerful, so it didn’t really cool down the room.
Comment from Hotel Management
13 Oct 2023 by Guest Relations Manager, Hotel Management
Dear MrWe really appreciate your comments regarding your stay at Palazzo Tirso Cagliari MGallery. It's always a pleasure to receive positive feedback.We are sorry for the inconvenience, thank you for sharing this problem with us so that we can remedy it as soon as possible and ensure that it does not happen again in the future.Thank you again for sharing your experience and we hope your next visit is as enjoyable as the last.Kind regards,Guest Relations Manager
by A verified traveler
Posted 3 Oct 2023
Great location and beautiful room, but I am not a fan of glass bathroom
Comment from Hotel Management
6 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Julia, we appreciate your comments regarding your memorable stay at Palazzo Tirso Cagliari MGallery.Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager
by A verified traveler
Posted 29 Sep 2023
This property was really beautiful! Just renovated, has lots of digital technology, smells amazing, beautifully decorated. Only downside is that the location is on a busy street, not much ambiance. In addition, despite staying at the hotel, chairs at the beach cost the guest. Parking is an additional 20 euro per night.
Comment from Hotel Management
6 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Sara,thank you for taking the time to tell us about your experience at Palazzo Tirso Cagliari MGallery.We're sorry that some aspects of the experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relations Manager
by A verified traveler
Posted 27 Sep 2023
Nice hotel but found reception staff to be unhelpful, dismissive and quite rude. Had a issue with with one of our rooms TVs, got told it’s a hotel wide issue, except it worked fine in our other room. Didn’t do anything to resolve it so was unusable the whole stay.
Comment from Hotel Management
29 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Jennifer,Thank you for taking the time to tell us about your experience at Palazzo Tirso Cagliari MGallery. We're sorry that your experience did not meet your expectations.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relations Manager
by A verified traveler
Posted 22 Sep 2023
The roof top pool in centre of the city was the highlight. Great food too
Comment from Hotel Management
6 Oct 2023 by Guest Relations Manager, Hotel Management
Dear Simon,we very much appreciate your comments about your memorable stay at Palazzo Tirso Cagliari MGallery.Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel.Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager
by A verified traveler from Charlotte
Posted 16 Sep 2023
Excellent New Hotel, Breakfast really good and the service is 5 stars.
Comment from Hotel Management
22 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Oscar,we appreciate so much your feedback and we thank you for the great review about your experience in Palazzo Tirso Cagliari - MGallery.We are glad that you enjoyed your stay and we hope to see you again very soon! Sincerely,Guest Relations Manager
by A verified traveler
Posted 13 Sep 2023
The Palazzo Tirso Hotel was an amazing experience. The Staff was A , the food was delicious, and my suite was elegant. Demetrio and Giavani, the night concierge when I arrived were the best and made sure we had everything we needed. Loved the hotel breakfast.
Comment from Hotel Management
15 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Demetrius, we very much appreciate your feedback about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager
by A verified traveler
Beautiful hotel
Posted 10 Sep 2023 on HotelsOur staying was quite pleasant. We had received a warm welcoming. The room was comfortable with the good size of bathroom. The morning breakfast was delicious and the location is nearby the seafront. Except the swimming pool is a bit tiny.
Comment from Hotel Management
15 Sep 2023 by Guest Relations Manager, Hotel Management
Dear Guest, we very much appreciate your feedback about your memorable stay at Palazzo Tirso Cagliari MGallery. Your satisfaction is the best reward for our staff who work day after day to offer an impeccable service to each guest and convey the uniqueness of the history of our hotel. Every MGallery hotel always wants to offer the highest quality of service, therefore your satisfaction gives us pride! Looking forward to welcoming you again to make you collect new memorable moments and make you part of our story, we send you our best regards,Guest Relations Manager
