Ratings based on 4 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
2.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Warrington, UK
Posted 4 Jun 2018
Unfortunately, II feel our holiday would have been more enjoyable had we stayed in a different hotel.
Firstly, on arrival to the hotel there was an offensive smell throughout the building which smelt as though someone had tried to mask it with copious amounts of equally offensive musky air freshener.
I would advise anybody staying here, In order to effectively communicate with staff you should be fluent in Italian. (I speak basic Italian which didn’t seem to get me anywhere.) The gentleman who greeted us on our first day was very friendly and did try his best despite the language barrier.
The room was on par with that of a hostel. The room wasn’t particularly clean, the sheets were not changed daily and we were not given fresh towels each day. The door to the room was not fit for purpose, the lock was old and jammed easily we were actually locked out on one oaccasion as lock comepletely jammed. I think the hotel should be honest and explain that the hotel is right in the middle of night life as this would be of attraction to some people but not to others. Out room was directly underneath 2 bars and getting any sleep was impossible (I’m a deep sleeper) as it was so loud with music and people who were feeling merry and singing! The broken balacony door didn’t help as we couldn’t drown out any noise. It boasted a free breakfast was included in the booking - iit wasn’t. Breakfast was never mentioned and the language barrier made it impossible to enquire. disappointing
Comment from Hotel Management
14 Jun 2018 by Il responsabile, Hotel Management
Thanks for your review, this will serve to improve us. You've been four nights and you never told me anything. you could go out and enter when you wanted, at all hours (even at night!). Breakfast is not included.. the room is cleaned every day but if your friend, when she came back from the beach, dirty it, it's not our responsibility. You stained the sheets and the blood mattress. we can not allow guests arriving after you, to sleep on a bloodstained mattress. We bought a new mattress. I asked you to pay the damage you have caused, this has determined your rancorous review.
Best Regards
by A verified traveler
Posted 11 Oct 2019 on Hotels
DIFFICILE DA TROVARE E SENZA ASCENSORE
Comment from Hotel Management
13 Oct 2019 by Gigi, Hotel Management
Gentile ospite, la ringrazio per la sua recensione.
Con orgoglio le voglio comunicare che in trenta anni di attività in questo albergo, lei è la prima persona che ha trovato "difficile da trovare".
Più di mille persone ogni anno e le innumerevoli recensioni affermano l'esatto suo contrario.
L'unica spiegazione plausibile è che lei abbia usato il navigatore satellitare facendole fare un percorso errato.
Per quanto riguarda l'albergo, in effetti la camera dove lei ha alloggiato era situata al primo piano senza ascensore.
L'albergo non è dotato di ascensore, si trova in un palazzo storico del 1800 e ..."due scale non hanno mai fatto male a nessuno".
Sarò lieto di ospitarla per tante altre volte come ho fatto personalmente al suo arrivo.
Gian Luigi Schirru
Direttore Albergo Aurora Cagliari
by A verified traveler
Una opción económica en pleno centro de Cagliari
Posted 14 Sep 2019 on HotelsEl personal es muy amable y la habitación que elegí, limpia, confortable y con aire acondicionado. Cerca de Piazza Yenne, en pleno centro de la ciudad y de la estación de ferrocarril.
by A verified traveler from Italia
Posted 1 Sep 2019
E' in pieno centro, con annessi servizi come un supermercato, fermate taxi e bus, oltre decine di locali. il personale gentilissimo e premuroso: il proprietario/gestore appena arrivate, stanche e distrutte, alle 23.00 ci ha offerto anche 2 bottiglie d'acqua per la notte. MAAAAAA! il bagno non aveva una mensola di appoggio, nè il bicchiere per spazzolini ed idem nella doccia. Neanche uno specchio, oltre quello sopra lavandino abbastanza piccolo come il lavandino; lo shampoo è impossibile.
