Ratings based on 137 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comfortable and no bugs
by A verified traveler
Posted 4 Jun 2024
Room was a bit dusty (including bed sheets). The walls aslo had some cob webs. I typically stay at this hotel but in their premier rooms which I like but this standard room was a bit of a disappointment. Lighting was dark in the room and the bed it self was half decent when it came to comfort. The staff also was not as helpful on this trip (even thought they usually are) cause it took them a long time to even come and replace the dusty bed sheets. My food also took longer than usual to arrive, and when it did, it was luke warm...
I have no problem staying there again but only their premier room. Still worth a visit if you're on a budget.
by A verified traveler
Posted 29 May 2024
by A verified traveler from Brandon
Posted 1 May 2024
The staff was exceptional and the bar lounge was a real treat.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler from Katy
Posted 7 Apr 2024
The staff is accommodating to our needs, special mention goes to staff Daniel who went beyond his job description to have the patience and took his valuable time to assist a guest like me who is not computer savvy and I greatly appreciate his help.
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 27 Mar 2024
The place is affordable clean and centrally located.
by A verified traveler from Bartlett
Posted 13 Mar 2024
the property was clean and employees were accommodating and friendly
by A verified traveler
Satisfying experience
Posted 12 Mar 2024 on HotelsVery satisfied with our 5 night stay at New Dawn. Congenial, helpful, professional staff providing a high level of hospitality. On site dinning is reasonably priced and worthwhile. Convenient downtown location. We will select New Dawn again.
