Ratings based on 116 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Jan and her staff were so friendly and beyond helpful. The Victoria House is within the castle walls, so it's a quick walk everywhere. Breakfast is not served on site, however, Jan will make reservations at a nearby restaurant at a discounted price. She also kept topping up our tea, hot chocolate, Welsh Cakes, etc. There was a small fridge and microwave in our room, which was very convenient. The bed was so comfortable and the room was a very good size. We highly recommend booking in here! We had a wonderful stay!
by A verified traveler
Posted 30 Apr 2024
Jan made us very welcome, location brilliant and she helped with safe parking
Comment from Hotel Management
30 Apr 2024 by Jan, Hotel Management
Hi David,Thanks for choosing to book with Victoria House. I'm so pleased you & Belinda had a good stay. I hope Belinda had a wonderful birthday today and managed to keep dry! Congratulations on recently becoming Grandparents again, it's such a joy & a privilege, enjoy every minute you get to spend with him.Kind regards,Jan
by A verified traveler
Posted 12 Mar 2024
Victoria house is absolutely stunning. Highly recommend the balcony room. The view is fabulous. Jan is an excellent host.
Comment from Hotel Management
12 Mar 2024 by Jan, Hotel Management
Hi Tracey,Thanks so much for your kind review. Look forward to seeing you & little Teddy next time :-)With kind regards,Jan, owner.
by A verified traveler
Simply superb. 10/10.
Posted 7 Mar 2024 on HotelsThe best BnB I’ve ever stayed at. The bed was incredibly comfortable, the room beautifully presented, the hostesses couldn’t do enough to make me feel welcomed and the location, close to the castle, within the medieval town walls was incredible.
Comment from Hotel Management
7 Mar 2024 by Jan, Hotel Management
Aawh, thanks for your lovely comments Barry. Glad you had a good night's stay. Enjoy the rest of your tour of Wales. Diolch yn fawr. Jan
by A verified traveler
Lovely
Posted 20 Feb 2024 on HotelsLovely stay. Lovely iwner. Couldnt do enough for you. Would recommend
Comment from Hotel Management
20 Feb 2024 by Jan, Hotel Management
Thanks for taking the time to review your stay Kimberly, glad you had a good one.With kind regards,Jan, owner.
by A verified traveler
Posted 19 Feb 2024
God quality old fashioned building nicely decorated
Comment from Hotel Management
19 Feb 2024 by Jan, Hotel Management
Diolch yn fawr Graham, glad you enjoyed your stay. Thanks for choosing Victoria House as the place to stay & celebrate Tina's 60th birthday celebrations. Congratulations again Tina! Enjoy the adventure.Best regards,Jan, owner.
by A verified traveler
Posted 16 Feb 2024 on Hotels
A most attractive and comfortable B&B.
Comment from Hotel Management
16 Feb 2024 by Jan, Hotel Management
Hi Richard,Thanks for returning to Victoria House, glad you had a good stay. I think you left an i phone charger in the room, please let me know if you would like me to forward it.With kind regards,Jan
by A verified traveler
Excellent stay
Posted 14 Feb 2024 on HotelsComment from Hotel Management
14 Feb 2024 by Jan, Hotel Management
Thanks so much Judith & Wayne. Hope you have a great journey home across the pond xx
by A verified traveler
Posted 14 Feb 2024
Great location 👌
Comment from Hotel Management
14 Feb 2024 by Jan, Hotel Management
Thanks Phil & Suzanne for your lovely review. So pleased you had a good, dog friendly stay. Hope to see you all again sometime soon Jan, owner
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
17 Feb 2024 by Jan, Hotel Management
Hello Steven,Thanks for taking the time to review your stay, glad to hear everything was okay for you. Hope to see you again in March, just let me know if you need to cancel the reservation for any reason.With kind regards,Jan
