Ratings based on 334 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Staircase Dusty, room okay though.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello George,We appreciate your feedback on our staircase and are glad to hear you found your room satisfactory. Your comments have been noted for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 May 2024
Was not able to check in due to a tornado earlier today that left the hotel without power.
Hotel canceled all reservations.
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello wayne, We apologize for any inconvenience caused by the unforeseen circumstances that led to the power outage. For any further assistance or inquiries regarding your reservation, kindly reach out to our management team directly. We appreciate your understanding and patience during this time.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Edward, We appreciate you choosing to stay with us. If there were any concerns during your visit, please don't hesitate to reach out to us directly so we can address them promptly. We hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 23 May 2024
Did the job…slept well
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Justyn,We're thrilled to hear you had a restful stay with us! Your comfort is our priority, and we're glad you could catch up on some well-deserved sleep. If you ever decide to visit again, we look forward to providing you with another great night's rest.
by A verified traveler
Posted 23 May 2024
Hhhbbb
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Linda,We appreciate your feedback and apologize for any inconvenience caused during your stay. Should you wish to discuss your experience further, please feel free to contact our management team directly. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Sharon,We are delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back soon for another enjoyable experience!
by A verified traveler
Posted 20 May 2024
I truly liked the price I paid for staying here for 3 nights. But you get for what you pay for. My main issue is it seemed dusty. The entrance and breakfast area were clean. It was the stairs and my room that seemed dusty. I’m my room the restroom was dusty and the AC unit in the room needed a new filter. Over all it wasn’t too bad. Thank you to the workers for taking care of us and being so nice .
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Maria, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will address your concerns about cleanliness with our housekeeping team for future improvement. Your comments are valuable as we strive to enhance our guest experience.
by A verified traveler
Posted 18 May 2024
Easy, convenient location for an overnight stay. Beds were very comfortable & staff was great.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Rebecca,We're delighted you found our location convenient and enjoyed our comfortable beds and great staff. Your positive feedback is truly appreciated!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello John,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 1 May 2024
When we went to check in after having booked online, we were told by the person on duty that the Internet was down. All over the area. We would have to wait. I asked for the lobby restroom. It was not available. We asked if we could leave a card and check in to our room. We had been driving all day. That was not her problem. She was very rude and unapologetic. We went next door to Red Roof Inn and got right in
No Internet problem. I have never stayed at a Quality Inn before, and am not likely ever to try again.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Joyce, We appreciate you sharing your recent experience. We apologize for any inconvenience you encountered during check-in and regret hearing about the lack of internet access. Your feedback is valuable to us and will be addressed with the team accordingly. We hope you will reconsider and provide us with another opportunity to welcome you in the future.
