Ratings based on 994 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 May 2024
Clean, quiet, good staff, great water pressure
Comment from Hotel Management
13 May 2024 by Evergreen Resort Management, Hotel Management
Carolyn,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed our newly renovated king room. Thank you for your business and we look forward to seeing you the next time you are in the Cadillac, MI. area. Have a great day!
4 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by Evergreen Resort Management, Hotel Management
Tina,Thanks for leaving a favorable review. We appreciate your business and look forward to seeing you the next time you are in the Cadillac, MI. area. Have a great day!
3 out of 5
by A verified traveler from Portage

Posted 26 Apr 2024
Old property
Comment from Hotel Management
26 Apr 2024 by Evergreen Resort Management, Hotel Management
Michael,Thanks for leaving a review and feedback. We appreciate your business and look forward to you returning to continue to see our ongoing renovations year to year.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by David, General Manager, Hotel Management
Wesley,Thank you for taking the time to leave a review. I am happy to hear we met your expectations. The next time you are in the Cadillac area I hope to meet you in person. Thanks for the support, have a great day!
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Evergreen Resort Management, Hotel Management
Sara,Thanks for leaving a 5 Star review! We are happy to hear we met your expectations. We look forward to serving your hospitality needs in the near future. Thanks for your business and support. Have a great day!
5 out of 5
by A verified traveler

Posted 18 Mar 2024
It was great and they helped right away when our key was not working to get in the pool.
Comment from Hotel Management
18 Mar 2024 by Evergreen General Manager, Hotel Management
Felix,Thanks for your time to leave a 5-Star review. We are happy to hear you enjoyed your stay with us. It was my personal pleasure to help you replace your keys so your family could use the pool before it closed for the night. We are always glad to see families enjoy the pool area. We look forward to seeing you again soon. Thank you for your business and have a great day!
4 out of 5
by A verified traveler

Posted 2 Mar 2024
We enjoy the continental breakfast with service. Nice location just outside of town with an on-site restaurant. Curlys wings and pizza are great. So many other nice amenities.
Comment from Hotel Management
4 Mar 2024 by Evergreen Resort Management, Hotel Management
Chrisine,Thanks for leaving a positive review. We are glad to hear you enjoyed our breakfast, wings, and Pizza. We just bought our new pizza oven and the cooks are enjoying it. We are glad to hear guests are as well. We look forward to serving your hospitality needs the next time you are in the Cadillac MI. area. We appreciate your business. Have a great day.
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Would like a gym of some kind
Comment from Hotel Management
14 Feb 2024 by Evergreen Resort Management, Hotel Management
Matthew,Thank you for taking the time to review us! We will take your recommendation into consideration. We are currently looking into ways we can improve upon our workout equipment. We appreciate your feedback and business. We look forward to seeing you again soon!
4 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
Nice place, great price and service at restaurants was excellent , good food and friendly atmosphere Good amenities. We enjoyed our stay
Comment from Hotel Management
12 Feb 2024 by Evergreen Resort Management, Hotel Management
Linda,Thank you for the kind review. We are happy to hear you enjoyed your stay and the new menu from Curlys Bar and Grill that we recently released. We look forward to serving you soon the next time you are in the Cadillac, MI. area. We appreciate your business. Have a great day!
5 out of 5
by A verified traveler

No snow? No problem!

Posted 29 Jan 2024 on Hotels
We arrived late and check-in was painless. Quickly pointed to the right building & breakfast passes. We visited the pool area mid-morning Sat to an incidentally private time. With little ones, it was great. Pool later Sat eve was very busy, so retired to our in-room Jacuzzi. Really appreciated the seemingly endless hot water supply for a large tub. We could maintain high temp. The room was clean and had the usual amenities. The breakfast was pretty good, as in years past. not a huge selection, but far better than only a waffle maker and toaster. The staff kept on top of everything and were attentive to the needs of little kids too. Thank you for a great weekend!
Comment from Hotel Management
30 Jan 2024 by Evergreen Resort Management, Hotel Management
Troy,Thank you for the review. It was great to see you again! We are happy to hear you and your family enjoyed your stay. The pool and large tubs we have are popular amenities. We are happy to hear you were able to find a time when the pool was not as busy for your family to use. We are glad we were able to meet the demands for your hot water needs in your large tub as well. We appreciate your support and look forward to seeing your family again soon.