Ratings based on 320 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor internet

Posted 20 Nov 2023 on Hotels
Not good, stayed 3 nights and they never fixed the internet. Just did not care about it.
Comment from Hotel Management
20 Nov 2023 by FLAVIA, Hotel Management
Sentimos muito pelo ocorrido, estaremos encaminhando a informação ao setor responsável, trabalhamos para que nossos hóspedes tenham uma estadia confortável.
5 out of 5
by A verified traveler

Posted 21 May 2023
Exatamente como nas fotos, fica bem na frente do canal, numa área super tranquila e cheia de restaurantes excelentes ao redor. Atendimento super atencioso, café da manhã gostoso e caseiro.
Comment from Hotel Management
22 May 2023 by Flávia, Hotel Management
Ficamos muito felizes em ter te proporcionado dias maravilhosos, trabalhamos para que nossos hóspedes se sintam como se estivessem em suas próprias casas. Esperamos que você volte e venha desfrutar de mais um pouco do nosso Recanto.
5 out of 5
by A verified traveler

Posted 6 May 2023 on Hotels
Comment from Hotel Management
22 May 2023 by Flávia, Hotel Management
Obrigada pelo feedback.Aguardamos você em uma próxima estadia em nosso Recanto
5 out of 5
by A verified traveler

Posted 13 Mar 2023
For the price, it is super nice, great location, lovely breakfast
Comment from Hotel Management
27 Mar 2023 by Flávia, Hotel Management
Olá, boa tarde!Obrigada por sua avaliação.
5 out of 5
by A verified traveler

Beyond the call of duty

Posted 2 Dec 2021 on Hotels
The receptionist was extremely courteous and helpful. The hotel doesn’t have an elevator however the receptionist carried all our luggage to our room. The room did not have a microwave but the receptionist offered to heat anything we needed including popping our popcorn and bringing it to our room. He went beyond his duties to make us comfortable.
Comment from Hotel Management
2 Dec 2021 by Hotel Premium Recanto da Passagem, Hotel Management
Hello Donald! Thank you for taking a moment in your day to tell us about your experience in our corner. Our goal is to meet and exceed the expectations of each of our guests in the best possible way. We are happy to hear that you enjoyed your stay and we look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Posted 1 Dec 2021
The staff was really great, very helpful and friendly. A great breakfast was provided. The amenities were great as well. It's also in a great location. It's close enough to everything close, but also feels that it is in its own little private area.
Comment from Hotel Management
2 Dec 2021 by Hotel Premium Recanto da Passagem, Hotel Management
Hello Sydney! Thank you for taking a moment in your day to tell us about your experience in our corner. Our goal is to meet and exceed the expectations of each of our guests in the best possible way. We are happy to hear that you enjoyed your stay and we look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Grata surpresa

Posted 8 Jun 2021 on Hotels
Grata surpresa. Tudo super limpo, checkin descomplicado, otima localizacao. Muuuuito bom
Comment from Hotel Management
14 Jun 2021 by Hotel Premium Recanto da Passagem, Hotel Management
Olá Rafael, tudo bem? Agradecemos pelo feedback. Ficamos felizes em termos lhe proporcionado uma boa experiência. Aguardamos um breve retorno. Estamos à disposição.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2020
4 out of 5
by A verified traveler

Posted 26 Feb 2020
Comment from Hotel Management
27 Feb 2020 by Recanto da Passagem, Hotel Management
Bom dia Prezados. Agradecemos pelo feedback, é de muita valia para nosso crescimento e aprimoramento. Esperamos poder recebe-los em breve novamente. Atenciosamente Recanto da Passagem
5 out of 5
by A verified traveler

Posted 25 Feb 2020
Comment from Hotel Management
27 Feb 2020 by Recanto da Passagem, Hotel Management
Bom dia Prezados. Agradecemos pelo feedback, é de muita valia para nosso crescimento e aprimoramento. Esperamos poder recebe-los em breve novamente. Atenciosamente Recanto da Passagem