Ratings based on 575 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
We had to stay overnight because of a cancelled flight to Perth. We wanted to get some groceries for the night. We were looking to walk or bus to the nearest store when one of the receptionists offered to take us herself as she was going to pick up her lunch. Amazing service and consideration.
The resort was fine, just quite a long walk to Cable Beach (20 mins) and no shops close by.
by A verified traveler
Good place to stay
Posted 10 Feb 2024 on HotelsStaff were welcoming. Everywhere was clean. Pools were amazing. Would definitely stay again.
by A verified traveler
Posted 27 Jan 2024
The unit was grubby, with broken furniture, dirty windows, and floors. I was so surprised that I took photographs. No room cleaning on a public holiday - excuse being to give guest privacy despite there being ‘do not disturb’ door hangers. (Not wanting to pay staff penalty rates perhaps)
Pools were good.
by A verified traveler
Posted 27 Jan 2024 on Wotif
There was a smell of stale cigarette
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 31 Dec 2023 on Wotif
I didn’t like how it smelt mouldy in bathroom and no restaurant open very :(
by A verified traveler
Posted 30 Dec 2023 on Wotif
Requesting a refund on accommodation, spoken to manager today, room condition is appaulling, cleaning standards are very low standard. Room not cleaned for 5 days. Had to chase for towels/toilet paper. Staff at reception very good regarding customer service. Actually property is very nice, relaxing and well kept.
by A verified traveler
Posted 26 Dec 2023 on Wotif
by A verified traveler
Posted 21 Dec 2023 on Wotif
by A verified traveler from Barragup
Posted 2 Dec 2023
This was a really nice place to stay its well presented and the kids loved the pools
Comment from Hotel Management
24 Dec 2023 by ., Hotel Management
Thank you for review. We hope to see you again.