Ratings based on 90 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 12 Oct 2023
Fantastic location, right by the beach. Sadly disappointing inside. The size of the apartment was superb but it really needs an upgrade. The bathroom in particular smelled of years of urine and drains. It was clean but carpets were old and a little grubby. Curtains were hanging off the rail.
by A verified traveler
Posted 22 Sep 2023 on Wotif
From the outside the building is terribly run down. My husband and I were very concerned about what we would find inside, to our surprise the unit we stayed in was clean and spacious, the beds were comfortable and the location was brilliant. However, in the main bedroom, neither bed side lamp worked, the blind in the second bedroom was broken, one of the screen doors wouldn’t lock and the carpet felt wet and sticky in some spots. Service wise, Stuart the maintenance guy was extremely helpful, without talking to him we wouldn’t have know we needed to go around the corner to Waves to check in, this was not communicated to us prior to our arrival and the printed sign stuck to a pillar with this info was too discreet. The first lady at reception we spoke to was actually unfriendly and rude when we went to ask her about leaving our car in the parking space prior to check in, even though Stuart had indicated there was plenty of room as previous guests had already checked out that morning. To our disappointment after letting her know this she just was still rude and unwelcoming. The second lady we spoke to at 2pm when we came back to collect the keys was very lovely and helpful.
by A verified traveler
Posted 29 Jul 2023 on Wotif
Walking distance to the beach, shops & restaurants
by A verified traveler
No hot water
Posted 7 Mar 2023 on HotelsHad no hot water in our apartment. Very disappointing.
by A verified traveler
Posted 10 Feb 2023
I will admit the complex was very scary looking on the outside but once inside was much better , great location right on the beach.
Comment from Hotel Management
7 Mar 2023 by Guest Relations Team, Hotel Management
Thanks so much Melissa for your recent review.
by A verified traveler
Flexible, large accomodation & great staff
Posted 8 Jan 2023 on HotelsBest front desk staff, flexible. I had a last min panic as I forgot to book two spots (used to solo travel) the team said no problem - park at other tenants spot til they arrive tmrw. I’ll come back here for another stay. In addition to east parking, the property also was upgraded to fit us - no mention of this, just turned up to a bigger place with two rooms. Wonderful place and front desk. Highly recommend.
Comment from Hotel Management
7 Mar 2023 by Guest Relations Team, Hotel Management
thnaks Vivian for your fabulous review and thrilled you enjoyed your stay with us.
by A verified traveler
Very comfortable beachside holiday
Posted 23 Nov 2022 on HotelsMain Beach are 70’s style older apartments that are kept clean, neat and very presentable. All functional items are available with fresh clean linen, towels and kitchenware. Outlook to Byron Main beach outweighs everything and you are literally in the beach. Very comfortable stay.
by A verified traveler
Posted 28 Jun 2022
Great spot!
by A verified traveler
Posted 9 Dec 2021 on Wotif
I am very disappointed with this property for three major reasons. Your website stated there would be wifi and washing machine .. ultimately it’s been extremely inconvenient to me these two things are not available. Also the stairs and stair wells are very dirty .. need scrubbing and cracked snd old .. I would like to request a partial refund of the room cost fir this reason.
Comment from Hotel Management
16 Dec 2021 by Guest Relations , Hotel Management
Hi Judy, Firstly we are very sorry you did not enjoy your stay with us, and thanks for the opportunity on social media to discuss your issues. We have researched all the facilities listed on Expedia for Main Beach, as we pride ourselves on all descriptions being accurate to avoid disappointment. We do not have Laundry or Wifi listed at all. Of course if you could send me a screen shot I would be very happy to follow up further. Our lovely old building , being only one of 3 buildings only in the prime position in Byron within 50m of the beach will be due for a refurbishment soon, but as bookings here are in huge demand we have to allocate this later in the year.
