Ratings based on 381 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
We got upgraded to the eco cabin it was very tight. We had a portacot that we had to set up in the hallway and then couldn't get around. Not sure if the original room was that tight but it was not very convenient. The beach was quite far away compared to other caravan parks we have stayed at. But overall we had fun it was nice and close to Byron Bay and was a nice area.
Comment from Hotel Management
7 May 2024 by Ingenia, Hotel Management
Hi Madie,Thank you for providing your feedback after your recent stay at Byron Bay.We are sorry to hear that we missed the mark on a few things during your stay. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 5 May 2024
Great accommodation but will contact facility to discuss a couple of issues. Would stay there again. The Just Brews restaurant pizza is absolutely amazing
Comment from Hotel Management
7 May 2024 by Ingenia, Hotel Management
Hi Maureen,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 27 Apr 2024
Booked a 2 Bed Premium Villa. Stayed 1 night in the villa then asked to move due to a number of issues. Half a blind was missing in 1 room. Needed to put a pillow over it to restrict the light coming in and waking our daughter up. Switch fell off the switch for one of the ceiling fans. Aircon in living room had mould or alot of dirt in it and the one in the main bedroom has alot of dust on it. They did not have another villa availble and offered us a couple of options. We took a bech shack as which was a down grade but we had no where else to go but was not offered any compensation from the staff. We did book though expedia and they have offered some points
by A verified traveler
Posted 22 Apr 2024
We will definitely visit this park again. It was perfect for us
Comment from Hotel Management
30 Apr 2024 by Ingenia, Hotel Management
Hi Adam Darren,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Ingenia, Hotel Management
Hi Shannon,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 16 Apr 2024
Lovely property and friendly staff
Short 10 min walk to the beach from the back of the property
Comment from Hotel Management
30 Apr 2024 by Ingenia, Hotel Management
Hi Gayle,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 4 Apr 2024
Wasn’t quite as good as photos indicated - we didn’t go cheapest as we thought we’d pay a litte more for a nicer stay. While comfortable there was mould on the bathroom ceiling and the cornice above the kitchen sink - which can be a health issue and made me wonder about the air conditioner too
Comment from Hotel Management
5 Apr 2024 by Ingenia, Hotel Management
Hi Megan,Thank you for providing your feedback after your recent stay at Byron Bay.We are glad to hear that you enjoyed your stay with us. We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 24 Mar 2024
Great stay
Comment from Hotel Management
27 Mar 2024 by Ingenia, Hotel Management
Hi Brianna,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Ingenia, Hotel Management
Hi Xiaolu,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler from Brisbane
Posted 11 Mar 2024
Ingenia Holidays Cabins and Camp site at Byron Bay is well located a short drive from Byron Bay. The facilities are good, with a lovely pool and picturesque surrounds and a 10 minute walk to the beach.
Comment from Hotel Management
12 Mar 2024 by Ingenia, Hotel Management
Hi Sam,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
