Ratings based on 14 Verified Reviews

4.0 out of 5
100% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Mar 2024
The staff are very helpful and accommodating. The room is kept neat and clean. Reasonable price.
Comment from Hotel Management
7 Apr 2024 by Ammy, Hotel Management
Hi, Harry! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
5 out of 5
by A verified traveler

Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Ammy, Hotel Management
We appreciate your positive rating, Choun! We take pride in providing our guests with a great experience. Regards, Tim.
5 out of 5
by A verified traveler

Posted 26 Dec 2023
Comment from Hotel Management
25 Feb 2024 by Ammy, Hotel Management
Hi, Dane! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.
2 out of 5
by A verified traveler

Posted 19 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Ammy, Hotel Management
Hi, Dane! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
4 out of 5
by A verified traveler

Small, cosy and retro hotel

Posted 24 Nov 2022 on Hotels
Hotel is a located upstairs of a corner shoplot, from the outside, it is old but once you go upstairs, they have kept the retro look and feel. Most important to me is the good service and cleanliness. A small cosy hotel that is clean and well maintained. If you don't mind the simple set up, its a good place to stay for a night or 2. The price is very reasonable and location is good too. There is a mamak restaurant a few shops away for convenience.
Comment from Hotel Management
22 Dec 2022 by Ava, Hotel Management
Hi, Kok! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava
4 out of 5
by A verified traveler

Bad attitude by staff

Posted 14 Aug 2020 on Hotels
The outlooks good but once stepped inside the rooms terrible and the towels stinks where the shower pressure is low and less parking space with no security guards and lots of non staff loitering around the entrance that causes concern for others as this I will definitely not recommend this to anyone else to this hotel
Comment from Hotel Management
18 Aug 2020 by Adam, Hotel Management
Hi, Amos! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Adam
4 out of 5
by A verified traveler

Basic clean room

Posted 7 Feb 2020 on Hotels
Has the basics but definitely needs a bleaching of the bathroom tiles. You have to call the receptionist via your own personal phone or go outside the building and press the button because a receptionist isn't always there. There's no phones inside the room. Receptionists are helpful.
Comment from Hotel Management
8 Feb 2020 by OYO, Hotel Management
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin
3 out of 5
by A verified traveler

Clean

Posted 15 Nov 2019 on Hotels
Comment from Hotel Management
15 Nov 2019 by Zara , Hotel Management
Thank you for your valuable feedback, As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Zara
2 out of 5
by A verified traveler

Not up to snuff

Posted 12 Nov 2019 on Hotels
Cheap motel in Butterworth. There is no noise insulation between rooms and outside, so you can hear anyone and everyone come in and out. The front desk is not staffed. There were also ants crawling in the room.
Comment from Hotel Management
13 Nov 2019 by Zara, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara
5 out of 5
by A verified traveler from Johor

Posted 7 Sep 2019
Comment from Hotel Management
8 Sep 2019 by Edward, Hotel Management
Thanks a ton for the amazing rating, We’re glad that we succeeded in matching your experience with your expectations. Regards, Edward