Ratings based on 63 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ampang
Posted 15 Mar 2023
Hotel last minute cancelled the room due to pipe broken. I need my refund back.
by A verified traveler
Posted 13 Mar 2023
Comment from Hotel Management
6 Apr 2023 by Eva, Hotel Management
Hi, Kyle! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva
by A verified traveler
Posted 13 Mar 2023
Cheap and cheerful.
Comment from Hotel Management
15 Mar 2023 by Eva, Hotel Management
Pleased to hear your kind words of appreciation, Kyle! We will try our best to never fail in amazing you every time. Regards, Eva
by A verified traveler
Posted 25 Feb 2023
Worth the price
Comment from Hotel Management
7 Mar 2023 by Lisa, Hotel Management
Pleased to hear your kind words of appreciation, Muhammad! We will try our best to never fail in amazing you every time. Regards, Lisa
by A verified traveler
Posted 22 Feb 2023 on Orbitz
by A verified traveler
Posted 20 Feb 2023
too dirty
Comment from Hotel Management
7 Mar 2023 by Lisa, Hotel Management
Hi, Mandy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
by A verified traveler
Posted 11 Feb 2023
I booked for double and already make payment,once i arrived the management told me double room already full and i have to pay extra charge change to triple room.
Comment from Hotel Management
14 Feb 2023 by Lisa, Hotel Management
Hi, Azmee! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
by A verified traveler
Posted 17 Feb 2020
Poor internet connection at certain times, no elevator
by A verified traveler
Posted 23 Dec 2019 on Hotels
Location of this hotel is great, near to Penang Sentral, there's a very tasty food court just next to the hotel. Room wise just nice for me, as it was a short stay. Price is good too
by A verified traveler
Posted 13 Dec 2019 on Hotels
The room is clean, but bed is very hard and pillow also very hard.
