Ratings based on 69 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
This property is very isolated, so pack snacks and even some games. We stayed 4 nights, but 3 would’ve been more than enough. The snorkelling on Black Island was fantastic. We did a full day and half day.
Felt a bit let down by payment options at the end. Could only pay by PayPal which is the most expensive way to settle a bill. To the management: Please establish a Wise account which is much cheaper for travellers and you. Also need to make sure guests know before staying about payment options (no credit card!).!
Wifi was sporadic and we were without for more than a day which was pretty annoying.
We were there in April ‘24 and very few guests around so limited on food options.
It will be much better when they upgrade a/c to split system. We were stuck with reverse cycle and they really did not cope with the heat and are too noisy.
Overall, a really beautiful and peaceful place to stay but limited in things to do and food options.
Comment from Hotel Management
24 Apr 2024 by Boots, Hotel Management
Thank you for your kind review. We took notes of your comments on the payment and the poor internet connection. We are now installing Starlink which will provide more reliable internet service, by doing that we should also be able to accept Credit Cards which is dependent on internet connection.
by A verified traveler from Phoenix
Posted 30 Mar 2024
Our stay was excellent. But there are some things you should know before you visit. For example, you can only pay with PayPal for purchases once on property. The minibar is nicely stocked however they do not tell you that it is not complementary and the sign explaining that is incredibly small. There’s a beautiful beach that’s accessed by a beautiful ride through a mangrove forest. The beach at the facility is not very useful and there are a fair number of sandflies and biting insects. Their staff is amazingly attentive, polite, and wonderful. I cannot say enough about that. This resort is very secluded so make sure you have plenty of pesos as they do not take American at all.
Comment from Hotel Management
3 Apr 2024 by boots, Hotel Management
Thank you for your stay and kind review. We took note of your comments on the minibar sign, and we will remind guests that the stock is not Free (we also travel extensively and i have not seen any minibar in rooms that are free, so we took it for granted that guests would know).As we are in an island, we do prefer pesos for payment but we do accept USD and Euro if need be. Also , we accept Credit Card Payments but through Paypal. You can pay by credit card without a Paypal Account.Thanks.
by A verified traveler from Murrieta
Posted 14 Jan 2024
by A verified traveler
Posted 27 Jun 2023
we are a family of 5 from Los Angeles. the private resort feel is good. we almost had the resort all to ourselves for the most part. the private beach is good for swimming and kayaking.
we did black sand beach tour on the 2nd day. food is good but we kind of got tired after eating in for 2days. we were craving snacks and something else and they don't have other options. we had to pay extra for everything including water. 3rd and 4th day we had to go to coron for island tour but we had to pay for van and endure 1.5 hrs one way and it was a lot. and we were happy to had something other than Filipino food.
overall it was ok, staff courteous and they accommodated our request to eat on the dock/pier area but it was too far away from Coron/airport. if you don't plan to go anywhere else and you want privacy- this is it. but if you have plans in Coron, find something close.
by A verified traveler
Posted 11 Jun 2023
It’s been too long drive to get into Hotel my hubby got neck pain while driving a Van no choice to buy something u needs town is too far
by A verified traveler
Posted 3 Jun 2023
Plan your trip before staying at this hotel. If your going down to coron i will took you 1:45-2hrs travel and you have to rent the van for 4,500 pesos thats around $90….
by A verified traveler
Posted 23 May 2023
I was impressed with the resort even though it was far from everything. The rooms were nice and spacious with a balcony overlooking the sea. It was very relaxing. The staff were all nice, polite and very accomodating.
Comment from Hotel Management
12 Jun 2023 by Boots, Hotel Management
Thank you for your kind review. We are happy you enjoyed your stay
by A verified traveler
Posted 17 May 2023
Located in a very beautiful area. great place for relaxation and enjoy the beauty of the island.
Comment from Hotel Management
12 Jun 2023 by Boots, Hotel Management
Thank you for your kind review. We are glad you enjoyed your stay. We hope to see you back.
by A verified traveler
Posted 19 Apr 2023
Awesome place to stay away from the crowds. Ideal for big families or large groups.
Comment from Hotel Management
20 Apr 2023 by Boots, Hotel Management
Hi, Thank you for your kind review. We are glad that you enjoyed your stay. We hope to see you again.
by A verified traveler
Posted 13 Sep 2022
Comment from Hotel Management
13 Sep 2022 by Boots Garalde, Hotel Management
Thank you
