Ratings based on 997 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Everything was perfect. 😍10/10
Comment from Hotel Management
10 Apr 2024 by Front desk CHOI. J.W., Hotel Management
Hello,This is Solaria Nishitetsu Hotel Busan. Thank you very much for staying our hotel. Did you enjoy your trip to Busan? I'm glad that you were satisfied with your stay at the hotel. Thank you so much again. I really look forward to see you again. Have a nice day!
by A verified traveler
Posted 5 Apr 2024
This hotel is great if you want to have easy access to the Seomyeon station and it's surrounding shopping area.
The room is compact, but it had everything we needed. Remember to bring your own tooth brush and paste as they do not provide them.
Comment from Hotel Management
5 Apr 2024 by Front desk CHOI. J.W., Hotel Management
Hello, this is Solaria Nishitetsu Hotel Busan. Thank you for using our hotel this time. Also we are so happy to take your feedback.I think you are satisfied with your stay, so I am very happy and grateful as a member of the hotel staff. In the case of toothbrushes and razors, they are amenities that were previously available, but since 2023, they have been changed to sales products without being placed in the room to reduce disposable products. It may be inconvenient, but we ask for your understanding.Thank you so much again. I really look forward to see you again. Have a nice day!
by A verified traveler
Posted 18 Mar 2024
The sleeping pillow is rather too soft for our liking.
Comment from Hotel Management
19 Mar 2024 by Regards, Front desk Kim, Hotel Management
Hello, this is Solaria nisitetsu Hotel Busan. Thank you very much for your precious review. We will try to improve and develop the hotel with the feedback you gave me. Thank you.
by A verified traveler
Posted 18 Mar 2024
Overall had a pleasant stay. Location is very convenient and quite central. A few stops to Busan station and also a few stops away from the beach. Room had a humidifier which was great to have. Room towels are not the best material but usable. The room I stayed at sometimes had noises from the plumbing system from the room above - might just be due to sound proofing issues (but the noise was not consistent so had no issues). Would stay here again due to the convenient location - close to a lot of dining options and shopping.
Comment from Hotel Management
18 Mar 2024 by Front. Choi, Hotel Management
Hello. This is Solaria Nishitetsu Hotel BusanThank you for your feedback and for choosing to stay with us.We apologize for the inconvenience caused by the noise from the room plumbing and the condition of the Room towels. We will work on improvements to ensure a better experience for our guests at Solaria Hotel.Thank you again for your valuable feedback, and we sincerely look forward to welcoming you back in the future.
by A verified traveler
Posted 3 Mar 2024
It’s safe and the staff is kind.
Comment from Hotel Management
4 Mar 2024 by Front Staff LEE., Hotel Management
Hello. This is Solaria Hotel Busan. Thank you for your review. We will always try to make sure that you and your family can stay and go safely. It is fortunate that we can remain a good memory for our trip in Busan. We hope to see you again next time. Have a nice day! Thank you.
by A verified traveler
Posted 7 Feb 2024
Very good hotel. Clean & friendly staff
Comment from Hotel Management
9 Feb 2024 by Front desk Jang G.H., Hotel Management
Hello, this is the Solaria Nishitetsu Hotel. Thank you for using our hotel this time. Also we are so happy to take your feedback.I think you are satisfied with your stay, so I am very happy and grateful as a member of the hotel staff. Did you enjoy your trip to Busan? If you visit Busan next time, I really look forward to see you again. Thank you so much again. Have a nice day!
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
16 Jan 2024 by 프론트 오승준, Hotel Management
안녕하십니까 솔라리아 니시테츠 호텔 부산입니다.이번 일 정 저희 호텔을 찾아주시고 투숙해주셔서 감사드립니다.앞으로 더 나은 서비스를 제공하여 숙박객 분들의 만족도를 높일 것을 약속드리오니 많은 관심과 재방문 부탁드립니다.추가 문의사항이나 요청사항이 있으시다면 언제든지 호텔로 말씀해주시기 바랍니다.항상 행복만 가득하시길 기원합니다.감사합니다.
by A verified traveler
Posted 23 Dec 2023
Free orange juice when we came into the room, overrall it is a comfortable stay
Comment from Hotel Management
30 Dec 2023 by Front. Oh, Hotel Management
Thank you for your recent stay at Solaria Nishitetsu Hotel Busan. We're thrilled to hear you had a good experience with our staff. If you have any suggestions or specific feedback to make your next visit even better, please feel free to share. We look forward to welcoming you back soon.Thank you.
by A verified traveler
Posted 1 Dec 2023
Thank you
Comment from Hotel Management
2 Dec 2023 by Front. Hong, Hotel Management
Hello, Thank you for Staying Solaria Nishitetsu Hotel Busan. We really appreciate your feedback. We will make sure to provide better service when you visit our hotel again Thank you once again for your stay and for sharing your experience.
by A verified traveler
Posted 30 Nov 2023
Good location, but they charge you for everything so be aware of that.
Comment from Hotel Management
2 Dec 2023 by Front desk. Hong, Hotel Management
Hello,This is Solaria Nishitetsu Hotel Busan. Thank you very much for staying our hotel. Also, i'm very glad to receive your feedback. However, we apologize for any inconvenience you may have experienced regarding the use of facilities or purchase of amenities. Solaria Hotel will always improve to ensure that all guests are satisfied with their stay. Thank you again.
