Ratings based on 1,382 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 May 2024
Safe and clean place to stay. All staffs are nice and professional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024
2 out of 5
by A verified traveler

Posted 29 Apr 2024
Bathroom too smal and not enough lightning
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Pretty hotel but lobby services not convenient at all. Everything opens late and not enough seating for patrons. Even though it is a beautiful property would not stay there again.
5 out of 5
by A verified traveler from charlotte

Posted 22 Apr 2024
Excellent staff and service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Great hotel and adorable and attentive staff! Will definitely be back!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler from Seattle

Posted 18 Apr 2024
Lotte Hotel is a top notch place to stay in Central Seoul. The facilities are comfortable and modern, the rooms spacious and well appointed. The hotel is next to a serious shopping mall, has walkable restaurants nearby and has convenient transportation options nearby.
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