Ratings based on 140 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Mar 2024
We stayed at Hotel Marcher for 4 nights in the last week of Jan 2024. We felt very at home at the hotel. The hotel staff were very kind and helpful all through our stay. We felt like we had family looking after us. Housekeeping does a great job and I must thank you for the bidet that keeps the seat warm. The hotel and its rooms were all well maintained, designed and intentionally decorated. We will miss staying here, thank you for your hospitality.
Comment from Hotel Management
2 Mar 2024 by LIM, Hotel Management
Hello, customer.I couldn't help you much, but thank you for your thoughts.We hope you have good memories at our hotel and that you will always be happy.Thank you very much for taking your valuable time to leave a great review.
5 out of 5
by A verified traveler

Posted 9 Jan 2024
Helpful staff
Comment from Hotel Management
9 Jan 2024 by LIM, Hotel Management
Dear customer.Thank you for using our hotel.We will always serve you kindly.Please visit again, and I wish you a happy new year
5 out of 5
by A verified traveler

Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
26 Jun 2023 by LIM, Hotel Management
안녕하세요.저희호텔을 이용해주시고,좋은 점수 주셔서 감사합니다.
5 out of 5
by A verified traveler

Posted 3 May 2023
Spacious room, really lovely staff, and a great location!
Comment from Hotel Management
3 May 2023 by LIM, Hotel Management
Dear customer.Thank you for being satisfied with our hotel.There must have been some uncomfortable parts, but thank you for your understanding and for giving me a good score.We hope to see you again next time if there is a chance. Thank you.
5 out of 5
by A verified traveler

Posted 8 Apr 2023 on Wotif
All good.
Comment from Hotel Management
8 Apr 2023 by LIM, Hotel Management
Dear customer.Thank you very much for staying at our hotel for a long time and using it cleanly, and thank you for the good score.
5 out of 5
by A verified traveler

Wonderful 4 nights

Posted 15 Dec 2022 on Hotels
It was a nice stay, with friendly and helpful staff. Able to communicate in limited English with us, through translator app. Response to service requests were prompt. Room was cosy and the toilet is clean. Location is good as it's right beside the BIFF area and various markets.
Comment from Hotel Management
15 Dec 2022 by LIM, Hotel Management
Dear customer. Thank you for staying with us. In the meantime, due to Covid, it has been limited to domestic customers only. Suddenly, there were many foreigners.We are looking for English speaking staff. Thank you for your understanding, and thank you for the best review.
5 out of 5
by A verified traveler

Posted 30 Nov 2022 on Hotels
Likely the best location when staying in Busan! Walkability to food stalls and the night market made it easy for our group of 6 to lounge around without having a strict itinerary (or car). Front desk staff was extremely kind and helpful in providing suggestions for food and directions to the beach. Of note, room keys are specific to each room and incur a $200 replacement fee
Comment from Hotel Management
1 Dec 2022 by LIM, Hotel Management
Dear customer. I hope you will have pleasant memories on your long journey. It was nice to see the whole family traveling happily. Thank you very much for taking the time to post a good article about the advantages of our hotel. I wish you always good health and happiness. I appreciate i
5 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
The hotel is a great addition to the Nampo area. It’s close to all The sights to see around the area and close to Airport bus and subway. The only two minor issues as a visitor from USA was the towels are very small and the mattress very firm. Both of which you’ll get used to. The rooms are very large and the bath tub is bigger than most tubs in the USA. But the best part of this hotel is the front desk staff who will go out of their way to take care of their guests.
Comment from Hotel Management
7 Jan 2020 by LIM, Hotel Management
Hello. First, thank you for using our hotel. Thank you very much for your favorable evaluation of our hotel. It's very natural to guide you or catch a taxi for you Please visit again. Thank you.
4 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
Comment from Hotel Management
20 Dec 2019 by lim, Hotel Management
안녕하십니까 고객님 . 고객님의 소중한 피드백에 감사의 말씀을 전하며, 직원들과 공유하여 더 좋은 호텔이 될 수 있는 바탕이 되도록 하겠습니다. 다시 한 번 감사의 말씀을 전해드리며,재방문도 부탁 드리겠습니다.감사합니다.
5 out of 5
by A verified traveler

Posted 10 Dec 2019
Comment from Hotel Management
13 Dec 2019 by LIM, Hotel Management
-안녕하십니까 고객님 . 고객님의 소중한 피드백에 감사의 말씀을 전하며, 직원들과 공유하여 더 좋은 호텔이 될 수 있는 바탕이 되도록 하겠습니다. 다시 한 번 감사의 말씀을 전해드리며,재방문도 부탁 드리겠습니다.감사합니다.