Ratings based on 262 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Suwanee
Posted 11 Mar 2024
Comment from Hotel Management
3 May 2024 by front desk, Hotel Management
Thank you for your stay at our hotel.I am really sorry that you are dissatisfied. I will do my best to give you a good experience if you give me a chance at your next stay. Thank you very much for using Arban City Hotel in Busan.
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
3 May 2024 by front desk, Hotel Management
고객님, 아르반시티호텔을 이용해주셔서 감사합니다. 늘 노고가 많은 고객님께 저희 아르반시티호텔이 힘이 되었길 간절히 바랍니다. 앞으로도 고객님들의 편안한 휴식을 위해 최선을 다하는 아르반시티호텔이 되겠습니다. 감사합니다.
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
3 Jan 2024 by front desk, Hotel Management
Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
by A verified traveler
Posted 20 Dec 2023 on Hotels
Hotel is clean and conevient. But there is no shower curtain in the bath tub and the floor is always wet. Location is great. There is a coin op laundry room. I have to pay for toothbrush.
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
25 Oct 2023 by front desk, Hotel Management
Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
by A verified traveler from WESTON SUPER MARE
Posted 25 Aug 2023
Well located close to a metro station with free car parking on site.
Room poorly appointed and oddly laid out. Breakfast not included and not offered or explained at checkin.
Television didn't work, hotel did not try to fix it.
Comment from Hotel Management
25 Oct 2023 by front desk, Hotel Management
Thank you for staying with us.I apologize for any inconvenience during your stay.We will do our best to improve and make our hotel more comfortable.Thank you
by A verified traveler
Posted 24 Jul 2023 on Orbitz
Liked: Very comfortable bed & pillows. Huge jacuzzi bathtub. Very quiet room. Good variety on their breakfast buffet and inexpensive. 2 of the 3 front desk staff spoke very good English. It was close to a main subway station. I locked myself out once and the cleaner was next door so through some sign language, she opened my door for me and I grabbed my key. There was washer & dryers available that worked well and were inexpensive (around $5 USD for soap, wash, and dry).
Disliked: TINY refrigerator, most of it was the internal mechanics, like you could maybe fit 3 or 4 small bottles of water in it. I left my 'do not disturb' on since I was only there 2 nights and didn't lock up any of my valuables. They came into my room anyways. Nothing went missing but that makes me nervous.
Comment from Hotel Management
4 Aug 2023 by front desk, Hotel Management
Thank you for staying with us.I apologize for any inconvenience during your stay.We will do our best to improve and make our hotel more comfortable.Thank you
by A verified traveler
Posted 9 Jan 2023
I liked how it was near a police station and food options
Comment from Hotel Management
7 Mar 2023 by front desk, Hotel Management
Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
by A verified traveler from Daegu
Posted 12 Nov 2022
Everything as I expected
Comment from Hotel Management
18 Nov 2022 by FRONT, Hotel Management
Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
by A verified traveler
Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by FRONT, Hotel Management
고객님 저희 호텔에 숙박 해 주셔서 감사드립니다. 숙박하시는 동안 만족하셨다니 다행입니다.항상 고객님 만족을 위해 최선을 다하겠습니다.재방문 해주실날을 기다리고 있겠습니다. 다시 한 번 저희 숙박 시설을 이용해 주셔서 감사합니다.
