Ratings based on 275 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Charlotte Hall

Posted 28 May 2024
The hotel is exquisite and inviting. Although it is a very old building, it has immense charm.
Comment from Hotel Management
28 May 2024 by Julie, Hotel Management
Dear Brenda Thank you for taking the time to post your review and I do hope you visit us again soon.Kindest regardsJulie CampbellGeneral Manager
5 out of 5
by A verified traveler

Posted 18 May 2024
it was exactly what i was looking for, beautiful building
Comment from Hotel Management
25 May 2024 by Julie, Hotel Management
Dear KarenThank you for taking the time to post your review. We are delighted that you enjoyed your stay and hope to welcome you back soon.Kindest regardsJulie CampbellGeneral Manager
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Lovely breakfast
Comment from Hotel Management
7 May 2024 by Julie, Hotel Management
Dear Cindy, Thank you for taking the time to post your review and we are delighted that you enjoyed your stay with us especially the Breakfast!We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Lovely back garden by the river. Christopher Wren staircase. A nice blend of old and new. Everyone from those at the desk to those serving meals to those tidying the rooms were SO nice.
Comment from Hotel Management
7 May 2024 by Julie, Hotel Management
Dear Eileen, Thank you for taking the time to write your lovely review with the accolade to the Team and we are delighted that you enjoyed your stay with us.We look forward to seeing you in the near future.Kindest regardsJulie CampbellGeneral Manager
5 out of 5
by A verified traveler

Lovely stay

Posted 18 Mar 2024 on Hotels
This was a pleasant stay after having to find accommodation after a bad experience at a previous hotel The staff on arrival were welcoming and very helpful, first appearance was lovely and looked after, it was easy to find parking and to find reception I was told where to find my room and breakfast the next morning. The room on first appearance is a bit dated but it was clean. The room was comfortable and the shower was clean and pleasant. Breakfast the next morning was delicious, and again the staff were lovely , and the garden at the back where you eat breakfast was pretty to sit next to even when it was raining. Would definitely stay again and very reasonable for the price
Comment from Hotel Management
6 Apr 2024 by JCrisp, Hotel Management
We are so pleased that you enjoyed your stay, and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by JCrisp, Hotel Management
Thank you for your great review we look forward to hopefully seeing you again in the future.
5 out of 5
by A verified traveler from Aberdeen

Posted 19 Feb 2024
I love this propertty because it has so much history and has a lovely garden to the back of the building . Local shops and restaurants are withing walking distance.
Comment from Hotel Management
9 Mar 2024 by JCrisp, Hotel Management
That's Lovely to hear Jeffrey, we appreciate your Repeat Custom. And yes the Property does have a lot of Character.
5 out of 5
by A verified traveler from Dallas

Posted 15 Feb 2024
Always stay here when I’m back at RAF Mildenhall. Great all around.
Comment from Hotel Management
9 Mar 2024 by JCrisp, Hotel Management
That's Good to hear James, we love to see familiar faces, hope to see you soon. Kind Regards
2 out of 5
by A verified traveler

Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by JCrisp, Hotel Management
We hope we can make your stay more memorable in the future. Kind Regards
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Excellent customer service