Ratings based on 513 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Somewhat tired room, curtains thin no blind bright sun wakes you up at 5am! Maybe we were unlucky with the room.
Comment from Hotel Management
24 May 2024 by Frank Queen, General Manager , Hotel Management
Good Evening Neville, Thank you for taking the time to review your stay with us. We have taken your comments on board. We hope to welcome you back soon. Kind Regards, Frank Queen General Manager
by A verified traveler
Posted 21 Apr 2024
Loved the area and staff helpful in a lovely quiet area
Comment from Hotel Management
28 Apr 2024 by Frank Queen, General Manager , Hotel Management
Good Morning, Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel again soon. Kind Regards
by A verified traveler
Posted 20 Mar 2024
Sadly the hotel was very warm with no way to adjust the room heating. Windows could not be opened and even with this I could clearly hear the cars from the road outside.
Also had a few things falling apart in my room and to top it off a lovely fire alarm went off at 06:50 to wake everyone up.
Just to finish my stay, the check out computer did not work and advised to speak a staff member which took me ages to find anyone.
Sadly think I will be looking elsewhere to stay on my next visit.
Comment from Hotel Management
28 Apr 2024 by Frank Queen, General Manager , Hotel Management
Good Morning, Thank you for taking the time to review your stay with us. I am sorry to hear you had a few issues, during your stay with us. We will look into al the comments made. We hope to welcome you back to the hotel again soon. Kind Regards
by A verified traveler
Posted 28 Feb 2024
Beautiful grounds - on arrival had to hunt the hotel to find someone to check in - room was basic but clean - water was scalding hot or freezing cold, breakfast was very good
Comment from Hotel Management
13 Mar 2024 by Frank Queen, General Manager , Hotel Management
Good Afternoon, Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel again soon. Kind Regards
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by Frank- The General Manager, Hotel Management
Thank you for taking the time to provide us with your views on your stay with us.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
25 Jan 2024 by Frank- The General Manager, Hotel Management
Thank you for taking the time to provide us with your views on your stay with us.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
25 Jan 2024 by Frank- The General Manager, Hotel Management
Thank you for taking the time to provide us with your views on your stay with us.
by A verified traveler
Posted 11 Dec 2023
On first arrival to the reception ,was a very dirty carpet. then even though a young lady was at the desk, my husband had trouble checking us in, after having 4 mini strokes this year. Then our very dated and dirty room was not what we were expecting.
Comment from Hotel Management
25 Jan 2024 by Frank- The General Manager, Hotel Management
Dear Ian, Thank you for taking the time to tell us about your experience. All of your concerns and view will be taken into consideration and actioned where possible. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 11 Dec 2023
Spacious clean room. On site parking. Would stay again in the future.
Comment from Hotel Management
25 Jan 2024 by Frank- The General Manager, Hotel Management
Dear Kathryn, Thank you for taking the time to provide us with your views on your stay with us. We are over the moon that you have enjoyed your stay throughout. All the team will be informed of your kind comments. We look forward to welcoming you back in the near future.Read more
by A verified traveler
Posted 30 Oct 2023 on Hotels
