Ratings based on 55 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not 4*, An old run-own 2* hotel

Posted 6 Mar 2022 on Hotels
Its a terrible insult to 4* hotels for this old smoke infested hotel to be ranked 4*. It needs a huge renovation. I thought i was gettjng a great deal wihen i saw the price and 4*. To start off its in a very busy intersection with a lot of traffic noise. It was a maze to get to front of hirel given that its literally at one corner of a 4 way highway. The room they gave us stenched of smoke. The old carpers look decades old and have soaked up years of smoke. They were kind enough to switch us into a non smelly room which was smaller. It turned out it was the same old carpets with comparable odor. The roomscare old, the furniture is old, the doors..its just old. Even the decorationscon wall are decades old. You can see thestain behind the photos on wall that have formed over years. The bathroom we got was tiny with an old shower and old showe door. The tiles are outdated and out of style bybat least 20 years by Turkish standards. As we explored Bursa we saw very sheek boutique hotels that looked renovated and nicer which were half the price. We had gone out to dinner and when i returned the night shift did not soeak english. They could not drive a car even so they accompanied me as passemger directing me to an offsire parking lot that had shady characters walking around. In the morning i came down hoping that a grand turkish breakfasf would be this horels redeeming quality. I have included a photo... no waiters, a pot of hot teawas only thing put out for drink. $25 value hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2021
4 out of 5
by A verified traveler from United Kingdom

Posted 11 Dec 2020
Check in was well handled by a very pleasant receptionist, Meltem. The room was clean, spacious and comfortable. Breakfast, which was served in the room because of Covid restrictions, was well presented and sufficient and the location of the hotel was good, near public transportation. Overall, a satisfying experience.
5 out of 5
by A verified traveler

NICE

Posted 27 Feb 2020 on Hotels
It was sweet
5 out of 5
by A verified traveler from Kuwait

Posted 29 Jan 2020 on Orbitz
I liked the location and the service the stuff was very good and friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2020 on Hotels
3 out of 5
by A verified traveler

Mediocre at best.

Posted 18 Aug 2019 on Hotels
We booked 5 rooms. 4 were fine. And one of the rooms bathroom was too small. The sink is like for a child. They didn’t change the towels from the last guest, it smelled like they have been just used, and I didn’t use them! No room service after 10 PM. None of the staff speaks English. Only the manager. Which was hard to adjust to. They gave us a late checkout. Which was nice of them, the star tries to make your stay as comfortable as they can.
4 out of 5
by A verified traveler

Good stay

Posted 3 May 2019 on Hotels
Good hotel in city center. Service was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2018 on Hotels
4 out of 5
by A verified traveler

Posted 25 Aug 2018 on Hotels
Break fast is good but not best