Ratings based on 85 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Chagrin Falls

Posted 6 Dec 2023
Always a fabulous stay at the Berchtold. Super covenient to public transportation, clean, nice rooms, great staff, and great food. If you are there at the holiday season, try to get a reservation in to the Raclette chalet as early as possible since it books up really quickly! The Berchtold is our go-to hotel any time we are in Burgdorf or the Bern region.
Comment from Hotel Management
7 Dec 2023 by Donata & Hp. Zimmermann, Management, Hotel Management
Dear KristineThank you very much for the fantastic feedback on your last stay with us at the Hotel Berchtold. We are very pleased that you feel completely at home with us and that we can count you as one of our most loyal regular customers - we hope to be able to continue to pamper you with us!See you soon I hopeBest regards
4 out of 5
by A verified traveler

Posted 12 Aug 2022 on Hotels
We just stay for 1 night, room is big and clean, staff are nice and helpful, breakfast are good too, like the area outside have a drink, just 2 things not convenient as the plug in the room didn’t fit my adaptor so I cannot charge my phone, also after shower, water on the floor as the glass not big enough to cover the whole bathtub. Overall is good
Comment from Hotel Management
12 Aug 2022 by Donata & Hp. Zimmermann, Management, Hotel Management
Dear Guest Thank you for your feedback and for taking the time to rate us. Nice to hear that overall you enjoyed your stay with us. For our international guests we have all adapters available at the reception, it's a pity you didn't ask for them. This would also have been noted in our guest information in the room. Thank you for your input regarding the shower wall. We hope to be able to welcome you again! Best regards
5 out of 5
by A verified traveler

Posted 20 Jul 2022 on Hotels
Comfortable beds and spacious rooms
Comment from Hotel Management
10 Aug 2022 by Donata & Hp. Zimmermann, Management, Hotel Management
Dear guest, thank you very much for your kind feedback and excellent review. We are very pleased that you have felt comfortable with us and enjoyed our spacious rooms. We are looking forward welcoming you to another occasion at the hotel. Best regards
5 out of 5
by A verified traveler

Convenience and comfort.

Posted 30 Jun 2022 on Hotels
Very quiet, comfortable, spacious room. Very convenient location close to the train station.
Comment from Hotel Management
1 Jul 2022 by Donata & Hp. Zimmermann, Management, Hotel Management
Dear Thomas, thank you very much for your kind feedback and rating - we are pleased to hear, that you have felt comfortable with us. We are looking forward seeing you soon at our hotel. Best regards
5 out of 5
by A verified traveler

Posted 27 Jan 2020
Comment from Hotel Management
1 Feb 2020 by Hp. Zimmermann, Direktor, Hotel Management
Lieber Gast, herzlichen Dank für die tolle Rückmeldung zu Ihrem Aufenthalt bei uns im Hotel Berchtold. Wir freuen uns sehr, haben Sie sich bei uns wohlgefühlt und hoffen, Sie bald wieder bei uns empfangen zu dürfen! Beste Grüsse
4 out of 5
by A verified traveler

Burgdorf awaits you...

Posted 26 Sep 2019 on Hotels
Nice hotel with 0lenty of amenities and infrastructure. Near the train station you are easily connected to Bern and the region.
Comment from Hotel Management
8 Oct 2019 by Hp. Zimmermann, Manager, Hotel Management
Dear Richard, thank you very much for your kind feedback. We are happy that you've felt comfortable with us! Hope seeing you soon at the Hotel Berchtold!
4 out of 5
by A verified traveler

Posted 10 Aug 2019 on Hotels
This hotel has a modern and trendy feel. The room we had was very spacious with large windows giving a very airy and pleasant appearance. The breakfast was varied and tasty. The location of the hotel is convenient for visiting the town - everything is within walking distance. The train station is also very close.
Comment from Hotel Management
13 Aug 2019 by Hp. Zimmermann, Manager, Hotel Management
Dear guest Thank you very much for you kind feedback - which we are appreciate! We are happy that you have felt comfortable with us. We are looking forward welcoming you to another occasion at Hotel Berchtold Best regards
4 out of 5
by A verified traveler

Posted 24 Jun 2019
In the quiet town of Burgdorf. 100m from the station with 15 min trains to Bern. Secure parking. No Air-condition but opening windows on upper floors gives good air circulation. Hotel clean and modern with good continental breakfast and evening bar / restaurant best in town.
Comment from Hotel Management
27 Jun 2019 by Hp. Zimmermann, Manager, Hotel Management
Dear guest Dear Guest Thank you very much for your positive feedback regarding your stay at our hotel. Due to the year of construction of our hotel, unfortunately we can not offer air conditioning - but we make everything possible, so that our guests feel comfortable. We would be pleased welcoming you another time at our hotel. Best regards
5 out of 5
by A verified traveler

Posted 22 Jun 2019
everything you need is here, staffs are friendly and helpful all the time. the bar is great with Guinness
Comment from Hotel Management
27 Jun 2019 by Hp. Zimmermann, Manager, Hotel Management
Dear Guest Thank you very much for your positive feedback regarding your stay at our hotel. We are pleased that you have felt comfortable with us. We look forward welcoming you another time in Burgdorf. Best regards
4 out of 5
by A verified traveler

Posted 16 Jun 2019 on Hotels
Comment from Hotel Management
17 Jun 2019 by Hp. Zimmermann, Manager, Hotel Management
Dear Guest, thank you for your Feedback. Best regards
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