Ratings based on 56 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Lovely little hotel, very nice and clean, and recently remodeled. The manager Maria is exceptional in communication and hospitality, from check in to check out. Thank you!
by A verified traveler from Niagara on the Lake
Posted 16 Apr 2024
Mariya and the staff were wonderful. This is a small hotel that is not in the centre of the city. I would certainly stay there again. The value for money is excellent!
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
6 Oct 2023 by Mariya, Hotel Management
Thank you so much dear family. It is a pleasure to see you here. :-)
by A verified traveler
Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by Mariya, Hotel Management
Thank you Dear Aleksandar. We highly appreciate your positive feedback.
by A verified traveler
Posted 13 Aug 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by Mariya, Hotel Management
Thank you Dear David. We appreciated it so much.Be well.All from City hotel
by A verified traveler
Posted 11 Aug 2023
Comment from Hotel Management
31 Aug 2023 by Mariya, Hotel Management
Thank you.
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Mariya, Hotel Management
A big thank you. I highly appreciate your positive review
by A verified traveler
A great family run hotel in Burgas
Posted 17 Jun 2023 on HotelsFirst time in Borgas which was not planned after flight cancellations from Dublin to Poland. Only way could get back at such short notice. I am a Hotels.com Gold member and was entitled to VIP access. To be honest it was the best VIP access I have ever experienced thanks to This Family run hotel A special mention to Maria as previously revewiers mentioned.She above the call of duty in particular my traumatic Trains Planes & Automobiles travel experience. Definitely truely amazing saving Grace. A big thanks to Maria and all her staff Garrett
Comment from Hotel Management
18 Jun 2023 by Mariya, Hotel Management
Hello Dear Garett it was such a pleasure to meet you, even for a short time. All I may say is that we are waiting to seeing you again :-)Warm regards from all of City hotel and especially me, Maria :-)
by A verified traveler
Posted 12 Jun 2023
Great area off beaten track shopping good with local Lidl store close buy car was parking good Staff friendly and helpful manager speaks good english very helpful a. The four bed room was clean and well run a great place to stay quite reasonable rates would recommend
Terence Patrick Flanagan.
Comment from Hotel Management
13 Jun 2023 by Mariya, Hotel Management
Thank you very much to all of you. It was pleasure to see you here and we are happy that you had great time. Waiting forward to seeing you soon.Mariya and all from City hotel staff :-)
by A verified traveler
Posted 7 Jun 2023
I cannot praise the staff & the owners enough. It is a family run hotel & it shows; Maria was pleasant; fun & went above & beyond what was necessary to assist us during our stay; her son Bobbie was a delight. Peyko brought us local fish at dinner to try; it was lovely & something i probably wouldn't have tried otherwise. The staff were polite & very helpful.
Tea; coffee & water are available all day free of charge; breakfast self serve with a adequate choice.
Dinner is cooked fresh to order.
The rooms are clean & spacious & there is a kettle & coffee machine in the room.
The view from the rooms isnt great but the location is approximately a mile & half from the sea garden & beach but the lake walks are close by. There is a shopping centre & supermarkets very close by.
Comment from Hotel Management
7 Jun 2023 by Mariya, Hotel Management
Thank you dear Angie, Thank you from my heart. You are a part of our family and you are welcome any time. We will be happy to see you again here.Be well. Warm regards
