Ratings based on 56 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2023 on Hotels
by A verified traveler
Posted 14 Sep 2022 on Hotels
by A verified traveler
Posted 5 Jun 2022 on Hotels
The hotel needed a lot of attention. Renovation is required for the room and bathroom . Staff were friendly.
Comment from Hotel Management
14 Jul 2022 by Grand Özeren , Hotel Management
Hello, Dear Anonymous,
As Grand Özeren & SPA Hotel family, we would like to thank you for your views and comments. Your suggestions will be compensated as soon as possible. We will be happy to see you among us again.
Best Regards
by A verified traveler
Posted 15 May 2022 on Hotels
by A verified traveler
Average hotel but with outstanding staff
Posted 23 Oct 2019 on HotelsWe stayed for four nights at this hotel. The hotel was good but not exceptional. Parking is a major problem with pot luck finding a space on the road. We were lucky on two occasions and managed to park outside the hotel. Once nearby and once on a street a couple of minutes walk away. We used the hotel as a base to explore the local area. The staff were really helpful and friendly. Breakfast was fine with the usual Turkish breakfast cuisine, not one of the best nor the worst that we have ever had. Good view of the lake over the roof tops from the roof top restaurant. Overall an average stay in an average hotel but outstanding staff.
by A verified traveler
Posted 12 Oct 2019 on Hotels
by A verified traveler
Posted 29 Aug 2019 on Hotels
by A verified traveler
Posted 1 Jun 2019
This place is like a dream: everything works, the staff is helpful and friendly, the spa is fantastic, the breakfast is amazing, the location is perfect.
Comment from Hotel Management
15 Jun 2019 by Mine Özyıldız, Hotel Management
Thank you very much... :)
by A verified traveler
No family room , no change reservation
Posted 8 Sep 2018 on HotelsVery good place but not reservation for family room... only double room in hotels. com????
by A verified traveler
Posted 6 May 2024
Sehr gut gelegen, freundliches personal hervorragendes frühsückt mit der tollen aussicht im R.
In der dusche und am waschbecken muss entkalkt werden. Bald ist eine sanierung in der dusche notwendig. Nach jahren des guten baus muss ein hotel ständig gründlich gepflegt werden.
Danke für das gute und freundliche bewirtung!
Ich empfehle gerne weiter.
N. Lutz
Comment from Hotel Management
7 May 2024 by Grand Özeren OTEL, Hotel Management
Güzel düşünceleriniz ve önerileriniz için teşekkür ederiz. Sizleri yenilenen odalarımızda tekrar ağırlamak dileğiyle.Saygılarımızla
