Ratings based on 952 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Had a lovely stay. However felt the pool wasnt too clean as our eyes were stinging everytume we had a swim and there were bits of tissue in the pool. Also for luggage takes a long wait ti get help from a porter. Other than that had a fantastic stay.
by A verified traveler
Posted 19 May 2024
Lovely hotel, breakfast was very good with lots of choice. Parking was easy. Online checkin/out was ideal. The beds were very comfortable. The room was warm (matched the weather) but a welcome fan kept the air moving.
Tried to call to say we were going to be later than planned- couldn’t get a response (not good). Corridor area was very congested as there were bible/book stalls, I don’t mind the stalls but just put them where it doesn’t restrict flow of guests
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Hotel was ok. Reception short on staff. Restaurant meal was not value for money. Strange smell in room. Possibly as a result of someone smoking.
by A verified traveler from Nottingham
Posted 27 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Large hotel with great facilities.
by A verified traveler
Posted 16 Apr 2024
I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality.
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 4 Apr 2024
As soon as we walked through to check in, Emma the manager at the check in desk was ever so friendly and helpful. The staff at this hotel have always been accommodating.
Love their leisure centre facilities and the sauna, jacuzzi and pool was open until 10pm on the day we had checked in. Definitely going back soon!
