Ratings based on 947 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
It was nice to be able to use the facilities, clean the room, have breakfast with a choice of Italian and Japanese traditional restaurants, and provide friendly service. The walk in the beautiful traditional Japanese garden was especially wonderful.
by A verified traveler from Bellingham
Posted 28 Apr 2024
the view is gorgeous with the garden view room. the room is big. although with some aging, overall condition is good. room is also very clean.
by A verified traveler from LIVERMORE
Posted 27 Apr 2024
Beautiful hotel and grounds. Incredible service. Room had a lovely view. Only recommendation would be to upgrade the bed linen (a bit rough) and mattresses (a bit too hard). But was a truly wonderful place to stay.
by A verified traveler
Posted 14 Apr 2024
Staff was not too friendly at first. The garden inside the hotel was beautiful and the food was great.
by A verified traveler
Posted 11 Apr 2024
Great garden. No microwaves. Amazing stay overall!!
by A verified traveler
Posted 11 Apr 2024
Excellent property - room and view.
Park nearby and River are nice.
Too bad gate to river is closed.
Pool and things extra charge is unusual for such a nice hotel.
Price of hotel reflects niceness.
Restaurants are a bit crazy expensive though. 1800 Yen for a Coke is crazy.
by A verified traveler
Posted 10 Apr 2024
Nice hotel to stay in Tokyo
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 10 Apr 2024
