Ratings based on 956 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellingham
Posted 28 Apr 2024
the view is gorgeous with the garden view room. the room is big. although with some aging, overall condition is good. room is also very clean.
by A verified traveler from LIVERMORE
Posted 27 Apr 2024
Beautiful hotel and grounds. Incredible service. Room had a lovely view. Only recommendation would be to upgrade the bed linen (a bit rough) and mattresses (a bit too hard). But was a truly wonderful place to stay.
by A verified traveler
Posted 14 Apr 2024
Staff was not too friendly at first. The garden inside the hotel was beautiful and the food was great.
by A verified traveler
Posted 11 Apr 2024
Great garden. No microwaves. Amazing stay overall!!
by A verified traveler
Posted 11 Apr 2024
Excellent property - room and view.
Park nearby and River are nice.
Too bad gate to river is closed.
Pool and things extra charge is unusual for such a nice hotel.
Price of hotel reflects niceness.
Restaurants are a bit crazy expensive though. 1800 Yen for a Coke is crazy.
by A verified traveler
Posted 10 Apr 2024
Nice hotel to stay in Tokyo
by A verified traveler
Posted 10 Apr 2024
by A verified traveler from Richardson
Posted 9 Apr 2024
We loved our stay! Spacious room with a beautiful view of the gardens. The staff was wonderful and i would definitely stay here again!
by A verified traveler
Posted 8 Apr 2024
Luxury, hotel, beautiful, big, and beautiful view. Will definitely come back to this beautiful hotel.
by A verified traveler
Posted 8 Apr 2024
Love the facilities and gardens.
